Justin Anderson
Prescott,AZ
Summary
Assistant General Manager with expertise in operations management and staff development. Enhanced customer satisfaction and streamlined inventory control, driving profitability. Skilled in team leadership and budgeting strategies, improving performance and retention.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Raven Cafe
Prescott, AZ
04.2022 - 07.2025
- - Managed cash and prepared deposits accurately.
- - Trained and motivated staff to enhance performance.
- - Collaborated on marketing strategies for sales growth.
- - Oversaw inventory to maintain stock levels, reducing waste.
- - Managed financials, including budgeting for profitability.
- - Developed new procedures, improving efficiency.
- - Mentored staff, fostering supportive work environment.
- - Optimized scheduling for coverage and cost control.
- - Streamlined payroll processes for labor management.
Assistant Front End Manager
Fry’s Food and Drug
Prescott, AZ
12.2010 - 2022
- Boosted customer satisfaction by managing front-end operations and resolving issues swiftly.
- Optimized checkout processes for faster service, reducing wait times and enhancing shopping experience.
- Participated in training initiatives to improve cashier efficiency and lower transaction errors.
- Handled financial reporting tasks including cash drawer reconciliation and daily sales report generation.
- Guided new employees on policies, cash handling, and customer service best practices for consistent team performance.
- Verified adequate cash supply in 25 checkout stations by monitoring cash drawers.
- Maintained positive customer relations through proactive problem-solving and effective corrective actions.
Assistant E Commerce Manager
Fry’s Food and Drug
Prescott, AZ
12.2010 - 2022
- Managed inventory control for efficient order fulfillment and customer satisfaction.
- Developed social media strategy to promote products and engage customers, enhancing brand loyalty.
- Supervised e-commerce specialists, offering guidance and feedback for professional growth.
Education
Bachelor - Business
Northern Arizona University
Flagstaff, AZ2019
Associate - Business Administration
Yavapai College
Prescott, AZ2016
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Food safety and sanitation
- Employee scheduling
- Operations oversight
- Budget control
- Vendor relationship management
- Menu development
- Financial leadership
Certification
Office specialist
Management and business administration
Timeline
Assistant General Manager
Raven Cafe
04.2022 - 07.2025
Assistant Front End Manager
Fry’s Food and Drug
12.2010 - 2022
Assistant E Commerce Manager
Fry’s Food and Drug
12.2010 - 2022
Bachelor - Business
Northern Arizona University
Associate - Business Administration
Yavapai College