Justin Arteaga
Miami,United States
Summary
I'm a highly motivated and experienced professional with 5+ years hospitality experience here in Miami. Upbeat, friendly and able to anticipate customer needs effectively. Thrive in fast paced environments and love the opportunity to grow and learn new things. Dedicated and detail-oriented while completing tasks. I'm a dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bartender and Server
NOMA Beach At Redfish
02.2023 - Current
- NOMA BEACH at Redfish is a waterfront property that highlights Chef Donatella Arpaia's signature Italian and Seafood Coastal Cuisine.
- Currently Bartending and Serving
- Weekly inventory checks and budgeting.
- Resolve conflicts among team members quickly and professionally, fostering a positive work environment.
- Boosted team morale through open communication channels, employee recognition initiatives, and team-building activities.
- Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
Sales Rep, Clinical Trials Site Recruitment
MD Global
01.2020 - Current
- Work spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Manage several different sites enrolled in the clinical trial.
- Researched and screen databases to identify prospective candidates for trial participation.
- Schedule / coordinate weekly meetings with research sites to ensure customer needs were met.
- Resolve conflicts and negotiate mutually beneficial agreements between parties.
Food Runner
Sexy Fish
02.2023 - 03.2023
- Started as a food Runner in Server training to learn food descriptors, preparation, and presentation styles.
- Learned about different Japanese-inspired sushi, sashimi, seafood, fish, and meat dishes.
Server Assistant, Server
El Tucan, Marion, Baoli | Mr. Hospitality
06.2021 - 04.2022
- Started as a food runner for Mr. Hospitality. Worked my way into FOH as a Server Assistant and later promoted to a Server at El Tucan.
- Was granted the opportunity to work between all three venues.
- Here I learned how to Upsell high-profit items to enhance sales numbers and cater a great guest experience.
Server
P.F. Chang's Bistro
04.2018 - 04.2019
- Sold a variety of Asian-inspired dishes and Chinese food, including hand-rolled sushi and traditional Chinese dim sum.
- Everything, from P.F. Chang's dishes to their signature beverages, is made from scratch and prepared by Wok cooking as the center of the guest experience.
Education
Associate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, FL01.2018
Skills
- Hospitality and Customer Service Expertise
- Systems and software programs
- Database Management
- Sales Expertise / Cold Calling
- Interpersonal communication skills
Timeline
Bartender and Server
NOMA Beach At Redfish
02.2023 - Current
Food Runner
Sexy Fish
02.2023 - 03.2023
Server Assistant, Server
El Tucan, Marion, Baoli | Mr. Hospitality
06.2021 - 04.2022
Sales Rep, Clinical Trials Site Recruitment
MD Global
01.2020 - Current
Server
P.F. Chang's Bistro
04.2018 - 04.2019
Associate of Arts - General Studies
Florida SouthWestern State College
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