Justin Baker
Tampa,FL
Summary
Driven manager with a proven track record at Papa John's, enhancing customer satisfaction and team productivity through effective leadership and time management. Skilled in complex problem-solving and customer service, adept at fostering positive relationships and driving sales growth. Demonstrates strong verbal communication and computer skills, contributing to significant business performance improvements. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2
2
years of professional experience
Work History
Manager
Papa John's
06.2022 - Current
- Accomplished multiple tasks within established timeframes, such as assisting customers, making pizza and managing the regrister.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Barista
Dunkin' Donuts
05.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate of Science - Mechanical Engineering
Hillsborough Community College
Tampa, FL05.2025
High School Diploma -
Spoto High School
Riverview, FL05.2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
- Policy Implementation
- Sales management
- Customer Service
- Computer Skills
Timeline
Barista
Dunkin' Donuts
05.2023 - 08.2023
Manager
Papa John's
06.2022 - Current
Associate of Science - Mechanical Engineering
Hillsborough Community College
High School Diploma -
Spoto High School