Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Barrera

San Antonio

Summary

Resourceful Repossession Agent with significant experience in the field. Skilled in negotiating peaceful repossessions, demonstrating utmost discretion and respect for all parties involved. Strong understanding of laws pertaining to debt collection and repossession. Evident success in recovering assets while maintaining positive relationships with clients and debtors.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Repossession Agent

Collateral Recovery Team LLC
San Antonio
10.2023 - Current
  • Conducted asset recovery by visiting debtors' residences or places of employment.
  • Prepared comprehensive reports on account statuses for management review.
  • Inspected and assessed collateral before repossession to ensure compliance.
  • Operated company vehicle safely during transport of recovered assets.
  • Provided daily progress updates on cases through emails and phone calls.
  • Researched public records to verify ownership details, including titles and liens.
  • Verified accuracy of documentation and account information related to repossession orders.
  • Executed skip tracing techniques to locate individuals and vehicles.

Repossession Agent

S.C.A.R
SAN ANTONIO
07.2021 - 10.2023
  • Conducted surveillance operations when necessary in order to locate targets.
  • Researched public records such as titles, liens, registrations in order to verify ownership information.
  • Prepared reports on status of accounts for management review.
  • Adhered to state laws regarding repossessions, privacy rights, and other regulations.
  • Trained new employees on proper procedures for conducting repossessions.
  • Visited debtor's residence or place of employment for asset recovery.
  • Handled difficult situations involving angry debtors while maintaining professionalism.
  • Assisted other agents by providing support during complex cases.

Operations Manager

Alamo City Protective
San Antonio
04.2016 - 06.2021
  • Monitored and enhanced efficiency of processes, team performance, and customer service.
  • Directed operations staff through targeted guidance, training, and support to achieve company objectives.
  • Supervised daily workflows, maximizing productivity while maintaining quality standards.
  • Managed scheduling, training, and inventory control for streamlined operations.
  • Negotiated contracts with vendors, securing advantageous terms for services.
  • Set up new employees in payroll system, ensuring accurate completion of all paperwork.
  • Maintained confidentiality of sensitive payroll documents and records.
  • Responded promptly to alerts from intrusion detection systems and monitoring tools.

Armed Security Supervisor

Statewide Protective Services
San Antonio
05.2012 - 03.2016
  • Investigated complaints from staff regarding security issues or concerns.
  • Conducted daily security assessments and monitored surveillance cameras.
  • Enforced policies related to firearms, hazardous materials, and other safety regulations at the facility.
  • Provided training in weapons handling and proper use of force procedures for all guards assigned under my supervision.
  • Prepared detailed reports summarizing all incidents that occurred during shifts under my supervision.
  • Collaborated with law enforcement agencies on investigations related to criminal activity on site.
  • Responded quickly to emergency situations such as bomb threats, robberies, fires.
  • Performed regular patrols of the facility to identify potential security risks or hazards.
  • Monitored access control systems to ensure only authorized personnel were allowed entry to premises.
  • Maintained accurate records of incident reports, employee work schedules, and payrolls.
  • Assisted with the recruitment process for new hires by conducting interviews and background checks.
  • Supervised a team of armed guards and ensured compliance with safety protocols.

Education

Associate of Science -

The University of Texas At San Antonio
San Antonio, TX
03-2010

Skills

  • Asset recovery and skip tracing
  • Public records research
  • Documentation verification
  • Regulatory compliance
  • Surveillance operations
  • Report preparation
  • Customer service and support
  • Time management
  • Problem solving
  • Vehicle inspection and safety protocols
  • Communication skills

Certification

  • Class C Driver's License
  • Incident Management TDLR

Timeline

Repossession Agent

Collateral Recovery Team LLC
10.2023 - Current

Repossession Agent

S.C.A.R
07.2021 - 10.2023

Operations Manager

Alamo City Protective
04.2016 - 06.2021

Armed Security Supervisor

Statewide Protective Services
05.2012 - 03.2016

Associate of Science -

The University of Texas At San Antonio

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Justin Barrera