Justin Bell
Richmond,VA
Summary
To ascertain a position in manufacturing/warehousing where I can implement my years of experience to help create a strong teambuilding work environment.
Overview
19
19
years of professional experience
Work History
Shift Lead
Dashmart by Doordash
Richmond, VA
09.2025 - 02.2026
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on operational procedures and customer service best practices.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
- Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
- Support operations in the warehouse and assist with day-to-day tasks, and lead by example.
- Help improve operations: Contribute ideas to improve our quality and customer experience.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Contractor
Bell Renovations Inc.
Richmond, VA
07.2024 - 08.2025
- Assisted with the cleaning and renovations of apartment units in preparation of new tenants.
- Helped removed abandoned furniture and other personal belongings from vacant apartments.
- Performed renovative task, such as: painting, floor repair, laying carpet, caulking joints and seams, sweeping floors and disposing of trash, window cleaning and installation, etc.
- Assisted in demolition, framing, and finishing tasks on residential properties.
- Operated various hand and power tools for renovation projects.
- Followed safety protocols consistently to minimize workplace accidents and injuries.
General Worker
People Ready Staffing
Richmond, VA
04.2023 - 07.2024
- Assigned to various labor projects such as: manufacturing, industrial, construction worker, inventory and general laborer.
- Arrived on assignment in a timely manner to assist with controlling traffic during road repair, operated fork trucks and loaded trailers, assist with disassembling of store fixtures and assembling new fixtures during store renovations.
Machine Operator
International Paper
Richmond, VA
12.2022 - 04.2023
- Reading factory orders, and accurately reading gauges and other test equipment per job procedures and standard practices.
- Utilizing basic shop math when inspecting finished product.
- Accurately completing quality and administrative documents.
- Staging finished product in designated areas, insuring there is no product mix.
- Clean-up functions such as blowing down the machine, wiping off shafts, cleaning ink systems, vacuuming and sweeping the machine area, as well as gathering and shredding noncompliance material.
- Operated baler machinery to efficiently compress materials for recycling.
- Ensured compliance with safety protocols during material handling and processing.
- Conducted routine maintenance on balers to optimize performance and reduce downtime.
General Laborer
People Ready
Richmond, VA
05.2019 - 11.2022
- Worked on various assignments such as: driving forklifts and stacking finished product in warehouse.
- Insured product was placed in correct location by cross referencing inventory documents.
- Loaded truck per BOL and insured all material being shipped matched truck manifest.
- Unloaded trailers and staged material in designated are in shipping area.
- Worked with various companies in the demolition and renovations of offices and commercial stores.
- Assembled fixtures and setup displays.
Fork Truck Operator (Lead on shift)
DuPont (contractor)
Richmond, VA
07.2018 - 02.2019
- Obtains copy of production schedule or shipping order and transports material or equipment to and from designated areas in the facility
- Moving goods packed on pallets or in crates around the storage facility
- Stacking goods in the correct storage bays, following inventory control instructions and rotating stock with FIFO concept.
- Checking loads are secure before moving to ensure no breakage or spills.
- Stacking empty pallets in designated area for production use.
- Performing daily equipment checks such as recharging the truck’s battery and lubricating equipment as well as check brakes, lights and horn.
- Removing machine attachments and waste material from machines
- Examining products to verify conformance to quality standards
- Report to supervisor at the end of the shift to hand paperwork in.
- Make sure employees are doing there assign work.
- Send waste rolls to DuPont towers and learn material numbers
- Conducted regular safety inspections on equipment, ensuring compliance with operational standards.
- Trained new operators on safe forklift practices and efficient material handling techniques.
- Located and moved stock of products to pallets or crates to prepare for shipment and storage.
Carpenter Helper
C.J. Carpentry Co.
Richmond, VA
11.2017 - 04.2018
- Duties consisted of assisting with hanging and carrying drywall, putting up installation, exterior and interior painting, power washing siding, bringing in supplies to worksite.
- Assisted carpenters in measuring, cutting, and assembling wooden structures.
- Operated hand and power tools safely to complete tasks efficiently.
- Supported installation of cabinetry, trim, and framing components as directed.
Head Lead Freight Coordinator
Lasership Couriers
Richmond, VA
08.2015 - 10.2017
- Duties consisted of working with and training employees in the unloading of packages from trailers, package sorting, inventory computations, shrink wrapping pallets with packages for shipment, loading vans for customer package delivery.
- Corresponded with warehouse supervisor on work assignment progression, any labor concerns, and any changes in van delivery assignments.
- Insure work area was cleaned at the conclusion of shift which included sweeping up trash and debris, dumping trash cans and organizing empty pallets area.
Stock/CSR
Family Dollar
Richmond, VA
07.2014 - 07.2015
- Unload trucks and stock merchandise in loading dock area then restock store shelves as needed. Keep store free of debris and clutter.
- Fill in as a cashier when required, handle financial transitions of cash, debit and credit cards.
- Help store manager close store at the end of shift when require. Do final housekeeping and ensure premises is secure before leaving.
- Resolved customer inquiries efficiently, enhancing service satisfaction and loyalty.
- Trained new team members on customer service protocols and best practices.
- Assisted customers with product inquiries and resolved issues promptly.
- Managed cash register operations, ensuring accurate financial transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Package Handler
United Parcel Services
Richmond, VA
04.2013 - 04.2014
- Scan, label and load all packages sent to loading area for proper delivery to customers.
- Ensure zip code on packages matches truck route schedule before loading on shelves.
- Used company computer system to determine packages zip code when such information isn’t clearly indicated.
- Repaired and/or repackaged all damaged customer packages prior to sorting into deliver bins.
- Performed any and all tasks asked of me by supervisor and insured work area was kept neat and orderly at all times.
Laborer
Bell Enterprises
Richmond, VA
06.2011 - 11.2011
- Cleaned out apartments and private residences, disposing of debris and trash left behind by former tenants.
- Painted rooms and cleaned floors and carpets in preparation for new tenants.
- Transported furniture and appliances from one residence to another. Kept outside residence free of clutter
Restaurant Worker
Papa John Pizza
Richmond, VA
10.2010 - 02.2011
- Answered phone and took down customer orders for at home deliveries.
- Informed customers of daily specials and entered information into computer systems.
- Insured dining area was kept clean and orderly.
Cashier
Walmart Superstores
Richmond, VA
04.2009 - 11.2009
- Scanned product for customer purchases, carefully bagged items purchases to insure safe transportation.
- Familiar with nearly all products sold in store.
- Handled cash, credit, debit and federal food stamp transactions.
- Relieved other cashiers for breaks and lunch.
Package Handler
United Parcel
Richmond, VA
06.2007 - 10.2009
- Scanned and re-labeled all packages sent to Small Sorts Department and sorted into area bins for proper deliver to customers.
- Used company computer system to determine packages zip code when such information isn’t clearly indicated.
- Repaired and/or repackaged all damaged customer packages prior to sorting into deliver bins.
- Performed any and all tasks asked of me by supervisor and insured work area was kept neat and orderly at all times.
Assistant Youth Soccer Coach
Manchester Family YMCA
Richmond, VA
04.2007 - 06.2007
- Assisted youth in proper soccer techniques, scheduled practices.
- Help develop team player skills, self confidence and social skills through various activities.
- Assisted the head coach in daily exercises and practices, insured all players performed all activities in a safe manner.
Youth Basketball Referee
Manchester Family YMCA
Richmond, VA
12.2007 - 04.2007
- Refereed youth basketball games and tournaments held at the YMCA.
- Insured all games were played in a safe and professional manner.
- Made sure that game atmosphere was a fun loving, learning and encouraging atmosphere for players and their families.
- Cleaned and swept gym after games according to YMCA policies and procedures.
Education
Diploma -
Huguenot High School
Richmond, VA01-2007
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Forklift operation
- Warehouse operations
- Teamwork and collaboration
- Order pickingsh
- Staff supervision
- Coaching and mentoring
- Policy enforcement
- Inventory and stocking
- Inventory management
- Problem-solving
- Order picking and processing
- Employee safety
- Warehouse logistics
Timeline
Shift Lead
Dashmart by Doordash
09.2025 - 02.2026
Contractor
Bell Renovations Inc.
07.2024 - 08.2025
General Worker
People Ready Staffing
04.2023 - 07.2024
Machine Operator
International Paper
12.2022 - 04.2023
General Laborer
People Ready
05.2019 - 11.2022
Fork Truck Operator (Lead on shift)
DuPont (contractor)
07.2018 - 02.2019
Carpenter Helper
C.J. Carpentry Co.
11.2017 - 04.2018
Head Lead Freight Coordinator
Lasership Couriers
08.2015 - 10.2017
Stock/CSR
Family Dollar
07.2014 - 07.2015
Package Handler
United Parcel Services
04.2013 - 04.2014
Laborer
Bell Enterprises
06.2011 - 11.2011
Restaurant Worker
Papa John Pizza
10.2010 - 02.2011
Cashier
Walmart Superstores
04.2009 - 11.2009
Youth Basketball Referee
Manchester Family YMCA
12.2007 - 04.2007
Package Handler
United Parcel
06.2007 - 10.2009
Assistant Youth Soccer Coach
Manchester Family YMCA
04.2007 - 06.2007
Diploma -
Huguenot High School