Justin Birch
Mount Pleasant
Summary
Proven team player with a track record of enhancing customer service and collaboration. Excelled in time management and problem-solving, significantly improving store operations. Skilled in money handling, proficient in first aid, and experienced in automotive and handy work, demonstrating a blend of hard and soft skills critical for diverse environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sunoco Gas Station
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
HVAC Assistant
Custom Heating and Plumbing
01.2024 - 06.2024
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
Lifeguard
Soaring Eagle Waterpark And Hotel
02.2023 - 01.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Shop Assistant
Jim’s Auto Collision
11.2022 - 02.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor.
- Installed various automotive body parts and prepped parts for painting.
- Detailed and thoroughly cleaned vehicles after repairs.
- Traveled for delivery and receiving of necessary automotive parts.
Education
Business Administration
Mid Michigan College
Mount Pleasant, MISkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Money handling and mathematical skills
Timeline
Sales Associate
Sunoco Gas Station
09.2024 - Current
HVAC Assistant
Custom Heating and Plumbing
01.2024 - 06.2024
Lifeguard
Soaring Eagle Waterpark And Hotel
02.2023 - 01.2024
Shop Assistant
Jim’s Auto Collision
11.2022 - 02.2023
Business Administration
Mid Michigan College
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