Summary
Overview
Work History
Education
Skills
Timeline
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Justin Caldwell

Myrtle Beach,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Service Technician

Virginia Industrial Cleaners And Equipment
05.2020 - 12.2023
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Photographer/Data Entry

Dealer Specialties
01.2020 - 04.2020
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.

Warehouse Shipping Lead

Steel Dynamics
08.2008 - 11.2018
  • Implemented safety protocols for warehouse staff, reducing workplace accidents and injuries.
  • Trained new employees on warehouse procedures, ensuring consistency in performance across the team.
  • Reduced errors in shipped orders with thorough quality checks and proper documentation.
  • Established clear communication channels within the team to facilitate smooth information flow regarding order statuses.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Oversaw daily operations and shipping and handling processes.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Processed required paperwork to expedite handling of shipped and received goods.

Parts Specialist

Shelor Motormile
06.2007 - 08.2008
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Maximized sales opportunities by effectively cross-selling complementary products whenever appropriate during customer interactions.

Grounds Keeper

Radford Parks And Recreation
04.2005 - 06.2007
  • Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.

Education

High School Diploma -

Floyd County High School
Floyd, VA

Skills

  • Customer Service
  • Troubleshooting ability
  • Preventive Maintenance
  • Attention to Detail
  • Installation and Repair
  • Work with Minimal Supervision
  • Valid Driver's License
  • Punctual and Reliable

Timeline

Service Technician

Virginia Industrial Cleaners And Equipment
05.2020 - 12.2023

Photographer/Data Entry

Dealer Specialties
01.2020 - 04.2020

Warehouse Shipping Lead

Steel Dynamics
08.2008 - 11.2018

Parts Specialist

Shelor Motormile
06.2007 - 08.2008

Grounds Keeper

Radford Parks And Recreation
04.2005 - 06.2007

High School Diploma -

Floyd County High School

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Justin Caldwell