Justin Chastain
Lagrange,IN
Summary
Motivated, willing to learn new skills, while using skills I've developed over years of servicing the RV OEM's. Specialized in fastener and hardware sales but also developed new product for specific functional and decorative hardware (pulls, knobs, barn door track, drawer slides).
Started in warehouse and over the course of 17 years, moved up into inside sales, purchasing, then outside sales rep. Handled all kinds of accounts, from small, medium, to the largest in the industry. Also handle diversified customers, from horse trailer to high end 5th wheel. Dealt with both PA's, group leaders, and on floor production guys to find solutions to issues and maybe develop longer term solutions to difficult problems.
Travel is not an issue, and had multiple out of state accounts that I handled. Set up at trade shows and can present product in the best light for maximize customer satisfaction.
Have worked extensively with NetSuite but pick up new systems and procedures quickly and try to maximize my efficiency by making sure i communicate with all involved so there is no lag in solving the problems.
Looking for an opportunity that will allow me to learn new skills, use old skills that i currently have and make the best decisions for both the customer and the company. Not afraid to try new ways to improve on any aspect of communication with the customer/dealer.
Overview
23
23
years of professional experience
Work History
Outside Sales Representative
Global Link Distribution
Elkhart, IN
10.2008 - 01.2026
- Developed and maintained strong relationships with clients to drive sales growth.
- Conducted market research to identify new business opportunities and trends.
- Collaborated with internal teams to enhance product offerings and customer satisfaction.
- Trained and mentored junior sales staff on best practices and effective sales techniques.
- Streamlined sales processes, reducing turnaround time for client requests and proposals.
- Analyzed sales data to inform strategic decision-making and improve performance metrics.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Built strong client rapport to establish diversified network of connections.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
- Monitored competitor activities to maintain competitive advantage.
- Attended trade shows and conferences regularly to increase brand visibility.
Receiver
Jayco
Middlebury, IN
08.2002 - 09.2007
- Oversaw receiving operations, ensuring accurate documentation and efficient inventory management.
- Coordinated with suppliers to verify shipments and resolve discrepancies promptly.
- Monitored stock levels and initiated orders to maintain optimal inventory flow.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
Education
High School Diploma -
Westview Jr. Sr. High School
Topeka, IN05.1999
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer service
- Account management
- Sales closing
- Relationship cultivation
- Sales presentations
- Phone and email etiquette
- Positive outlook
- Territory management
- High energy
- Business development
- Networking
- Territory development
- Computer skills
- Upselling strategies
- Cold calling
- Client needs assessment
- Territory growth
- Analytical thinking
- Sales cycle management
- Tech-Savvy
- Basic math functions
- Competitor research and analysis
Timeline
Outside Sales Representative
Global Link Distribution
10.2008 - 01.2026
Receiver
Jayco
08.2002 - 09.2007
High School Diploma -
Westview Jr. Sr. High School