Handyman
Open To Work
Justin Cope
Self Employed
San Rafael,CA
Work Preference
Desired Job Title
Handyman Swimming Pool TechnicianDriverDelivery
Work Type
Part Time
Location Preference
On-Site
Location:
San Rafael, CA, US
Open to relocation:
No
Important To Me
Flexible work hours
30
years of professional experience
Detail-oriented professional skilled in customer service and sales. Expertise in problem-solving and effective communication, ensuring client satisfaction and loyalty across diverse retail environments. Ready to leverage experience to enhance organizational success.
Diligent Handyman with strong background in general maintenance and repair tasks. Proven ability to handle variety of repair and maintenance jobs, ensuring timely and effective solutions. Demonstrated skill in problem-solving and customer service.
Work History
Sales Associate
11 Years 5 Months- Provided product knowledge and recommendations to customers, fostering informed purchasing decisions.
- Demonstrated effective communication skills while addressing customer inquiries and resolving complaints.
- Trained new associates on store policies, procedures, and customer service standards for consistency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Handyman
21 Years 3 Months- Performed general repairs and maintenance for residential properties, ensuring functionality and safety.
- Designed custom solutions for unique home improvement projects, tailoring services to client specifications.
- Developed strong relationships with clients through effective communication and exceptional service delivery.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Rewired and replaced faulty electrical components in equipment.
- Replaced worn or broken parts on machines and equipment.
- Repaired and replaced pumps, valves and motors.
- Performed general repairs and maintenance to ensure safe and functional environments.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
Sales Associate
1 Year 10 Months- Processed sales transactions efficiently using point-of-sale systems to minimize wait times.
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Trained new associates on sales techniques and product knowledge to enhance team performance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Helped customers locate products and checked for merchandise.
Swimming Pool Technician
9 Years 2 Months- Conducted routine maintenance and repairs on residential and commercial swimming pools.
- Trained junior technicians on safety protocols and efficient service techniques.
- Managed inventory of pool supplies and equipment to ensure operational efficiency.
- Oversaw compliance with health and safety regulations in all service activities.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
Timeline
Sales Associate
Goodmans Building Supply
03.2015 - CurrentRead More
Sales Associate
Safeway
03.2010 - 01.2012Read More
Handyman
Self Employed
05.2005 - CurrentRead More
Swimming Pool Technician
Westco Equities
03.1996 - 05.2005Read More
Fresno High
California High School Proficiency Exam
Read More
Education
California High School Proficiency Exam
Skills
Problem-solving skills
Reliable and punctual
Outgoing personality
Stocking and receiving
Sales expertise
Customer needs assessment
Complex Problem-solving
Professional demeanor
Retail store operations
Building rapport
Merchandise display
Product recommendations
Upselling and cross selling
Excellent customer service
Sales strategies
POS system operation
Additional Information
Valid California driver's license with clean record.