JUSTIN DICKEY
BLUFFDALE
Summary
Developed the sales dev. & channel partnerships to where they have created $19.2M in opportunities and closed $6.65M in Annual Recurring Revenue at NICE, Talkdesk and ConnexAI Experience in working and selling Enterprise UCaaS, CCaaS & SaaS business solutions Extensive use of computer software – i.e., Microsoft Office, Adobe, Word, Excel, Power Point, Salesforce, CRM systems, Contact Center Infrastructure, WFO, WEM, AI & Feedback Management tools Presidents Club recipient for 2018 (125% Quota), 2019 (175%), 2020 (145%) & 2021 (100%)
Enterprise sales professional with comprehensive understanding of account management and client engagement. Known for cultivating strong business relationships and delivering tailored solutions to meet client needs. Expertise in navigating complex sales cycles and fostering team collaboration to achieve outstanding results. Renowned for adaptability and reliability in dynamic environments.
Overview
10
10
years of professional experience
Work History
Enterprise Account Executive
ConnexAI
09.2024 - Current
- Managed the full sales cycle from prospecting and lead generation to contract negotiation and post-sale relationship management, ensuring smooth transitions to the customer success team
- Collaborated with cross-functional teams (product, engineering, marketing, and customer success) to align client needs with product offerings
- Educated prospects and clients on the value and capabilities of ConnexAI’s technology through webinars, whitepapers, and one-on-one consultations.
Enterprise Account Executive
Talkdesk Inc.
09.2022 - 10.2023
- Lead generation and pipeline management through target account marketing and partnering
- Consult on custom technology solutions of network, data storage and workflow management
- Present solutions and benefits of products related to Contact Center, Workforce Optimization and AI
- Spearhead collaborative integration meetings will committee members for network and software design
- Experience project management and financial analysis ensuring client implications and timelines
Enterprise Applications Sales Manager
Oracle Corporation
10.2021 - 09.2022
- Sell Oracle CX Cloud solutions to clients and prospects to companies with revenue of $2B+
- Penetrate new and existing accounts, provide value proposition of specific CX-services and capabilities
- Manage sales through forecasting, account resource allocation, account strategy, and planning
- Develop solution proposals, negotiate pricing and contractual agreements
- Identify and develop strategic alignment with key third party influencers
Sr. Account Executive
NICE inContact
Sandy, Utah
07.2016 - 10.2021
- Self-Generate pipeline through lead milling target accounts, marketing efforts & partner development
- Conduct evaluations & demonstrations on Contact Center, WFO, Surveys and system design
- Coordinate with system engineers and managers on network and software integration designs
- Review project plans, timeline, process, and financial returns on software investments with customers
- Assemble and manage completion of RFPs, RFIs & ROIs for clients and partners
Education
A.A.S. - Business Management
LDS Business College
Salt Lake City, UtahB.S. - Construction Project Management
Utah Valley University
Orem, UtahSkills
- CRM proficiency
- Value-based selling
- [Type] industry background
- Customer relationships
- Written and verbal communication
- Sales lifecycle management
- Sales presentations
- Key account management
- Strong relationships
- Client engagement
- New business opportunities
- Solution selling
- Client support
- Mentoring
- Objection handling
- Sales strategies
- Research and analysis
- Pipeline management
- Upselling strategies
- Pipeline development
- Account management
- Lead prospecting
Interests
Mountaineering, Rock Climbing, Cycling, Kayaking, Woodworking, Architecture, Art and Traveling
Timeline
Enterprise Account Executive
ConnexAI
09.2024 - Current
Enterprise Account Executive
Talkdesk Inc.
09.2022 - 10.2023
Enterprise Applications Sales Manager
Oracle Corporation
10.2021 - 09.2022
Sr. Account Executive
NICE inContact
07.2016 - 10.2021
B.S. - Construction Project Management
Utah Valley University
A.A.S. - Business Management
LDS Business College