Justin Dickman
Columbus,OH
Summary
Dynamic General Manager with a strong track record in training staff and monitoring financial performance. Skilled in optimizing inventory levels and fostering a positive work environment to deliver exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Popeyes® Louisana Kitchen
Dublin, OH
03.2024 - Current
- Oversaw daily operations to ensure efficient restaurant functionality.
- Trained and developed staff on service standards and menu knowledge.
- Managed inventory levels to support food quality and minimize waste.
- Implemented health and safety regulations to maintain compliance.
- Coordinated scheduling to optimize labor costs and service efficiency.
- Enhanced customer experience by resolving complaints promptly.
- Monitored financial performance to identify cost-saving opportunities.
- Collaborated with marketing teams to promote new menu items effectively.
District Manager
Chick-fil-A
Dublin, OH
05.2017 - 03.2024
- Oversaw daily operations across multiple restaurant locations.
- Developed training programs for restaurant management teams.
- Led regular performance reviews for team members and managers.
- Analyzed customer feedback to improve service quality.
- Fostered a positive work environment through team-building activities.
Education
Bachelor of Science - Mechanical Engineering
University of Dayton
Dayton, OH05-2016
Skills
- Inventory management
- Staff training
- Financial analysis
- Compliance enforcement
- Menu development
- Customer relationship management
Accomplishments
- 2024 Rising Star
- 5 Star Round Award
- #5 Performing Store Q1 2025
Certification
- Servsafe Certified
Timeline
General Manager
Popeyes® Louisana Kitchen
03.2024 - Current
District Manager
Chick-fil-A
05.2017 - 03.2024
Bachelor of Science - Mechanical Engineering
University of Dayton
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