Justin Dixon
South Shore,KY
Summary
Proven to excel in high-stakes environments, I leveraged critical thinking and advanced computer skills at the City Of Portsmouth as a 911 Dispatcher. My role enhanced emergency response efficiency and improved outcomes by adeptly managing crisis communications and supporting law enforcement with vital data, showcasing my ability to work under pressure and active listening prowess.
Overview
7
7
years of professional experience
Work History
911 Dispatcher
City Of Portsmouth
09.2017 - Current
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Education
GED -
Portsmouth High School
Portsmouth, OHPractical Nursing
Collins Career Center
Chesapeake, OH06.2024
Skills
- Works Well Under Pressure
- Active Listening
- Critical Thinking
- Computer Skills
Timeline
911 Dispatcher
City Of Portsmouth
09.2017 - Current
GED -
Portsmouth High School
Practical Nursing
Collins Career Center