Justin Dompreh
New York,NY
Summary
Resourceful Front End Supervisor known for high productivity and efficient task completion. Specialize in customer service management, operational workflow optimization, and team leadership. Excel in communication, problem-solving, and adaptability to ensure seamless front-end operations and enhanced customer satisfaction.
Overview
6
6
years of professional experience
Work History
Fron End Supervisor
Walmart
Valley Stream, NY
11.2019 - Current
- Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
- Reviewed employee timecards for accuracy and approved payroll submissions accordingly.
- Promoted store loyalty program to increase customer engagement and drive consistent sales.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
Waiter
LUXE catering
Wantagh, NY
11.2019 - 12.2020
- Took orders from patrons accurately and efficiently.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Set up banquet rooms for special events including weddings, parties, business meetings.
- Stocked shelves with supplies such as utensils, cups, glasses.
- Followed all safety and sanitation regulations when handling food or drinks.
Seasonal Barista
Starbucks
Valley Stream, NY
09.2019 - 10.2019
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Adhered to health department regulations concerning sanitation standards.
- Ground beans for espresso shots according to individual customer specifications.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Seasonal Front End Cashier
Marshalls
Manhasset, NY
10.2018 - 08.2019
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Followed company policies regarding returns and exchanges.
- Provided accurate change to customers when making transactions.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Stocked shelves with merchandise and ensured that displays were organized attractively.
Education
Associate of Applied Science - Nursing
Nassau Community College
Garden City, NY06-2025
Skills
- Administrative Support
- Complaint resolution
- Cash counting
- Customer Service
- File Management
- Display Setup
- Listening Skills
- Shift checklists
- Order Management
- Relationship building and management
- Workflow Management
- Financial Management
- Cash Register Operation
- Cash Handling Accuracy
- Staff Management
- Performance Improvement
Languages
Twi
Full Professional
Accomplishments
- Martin Luther king jr award for brother ship in high school
- Award of excelled achievement in AP psychology
Timeline
Fron End Supervisor
Walmart
11.2019 - Current
Waiter
LUXE catering
11.2019 - 12.2020
Seasonal Barista
Starbucks
09.2019 - 10.2019
Seasonal Front End Cashier
Marshalls
10.2018 - 08.2019
Associate of Applied Science - Nursing
Nassau Community College