Justin Doyle
Chino Hills,CA
Summary
Prior to my sales career, 9 years of my life were spent as a Track and Field/XC Student Athlete, 4 years in high school, 2 years as an CCAA State Finalist Collegiate athlete (San Bernardino Valley College) and 3 as an NCAA Division 2 athlete (Cal Poly Pomona)
It was the Competitive and Ambitious environment of this sport that helped me determine that Sales was a job that I wanted to pursue, because it was similar in nature. I worked sales from selling Gym Memberships, to out reaching to local businesses for a Restaurant, to ultimately working professionally as a packaging consultant B2B for multiple industries.
Ultimately, I am looking for a position where I can utilize my skills in sales to make an impact for a company that provides me purpose. Additionally, I want to sell a product or service that I can believe in and at the same time, provide our customers a value or solution that would make their life overall easier.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
K-1 Group
01.2022 - Current
- Converting Leads to Close and ultimately translating to Dollar Value
- Negotiation with B2B contacts including C-Level Roles within
- Mass Cold Calling via Email/CRM/Phone
- Monthly Trade show attending and engagement to develop broader Pipeline.
- Utilizing CRM software to maintain detailed contact logs and account records (Pipedrive)
- 24/7 communication for Project Management to handle urgent customer needs
- Conflict Alleviation
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Adapting to industry standards and expectations via Communication, Product and Services.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Sales Specialist
Crunch Fitness
07.2020 - 03.2022
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Built strong relationships with clients through regular communication, follow-ups, and progress updates, fostering loyalty and trust.
- Increased gym membership retention by fostering a positive and motivating workout environment.
- Provided gym tours to new members and assessed individual needs.
- Improved client fitness levels by developing personalized workout plans tailored to individual needs and goals.
Restaurant Supervisor
Jinza Teriyaki
04.2020 - 03.2022
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Enhanced team performance with regular evaluations and constructive feedback.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Barista
Starbucks
08.2017 - 01.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelors - Marketing
Cal Poly Pomona
Pomona, CA05.2020
Associate Of Business Administration - Marketing
San Bernardino Valley College
San Bernardino, CA06.2015
Skills
- 4 years of B2C and B2B experience in Sales
- Converting Leads from Deals to close
- Understanding customer’s challenges and providing a solution through company’s capabilities to develop new Business
- Conflict Alleviation in Project Management
- In-depth Staff Training from step by step
- Sourcing
- Logical Customer Negotiation
- Up-selling
- Articulate communication
- Prospecting
- 24/7 Account Management
- Sales Development
- Process Improvement
Timeline
Inside Sales Representative
K-1 Group
01.2022 - Current
Sales Specialist
Crunch Fitness
07.2020 - 03.2022
Restaurant Supervisor
Jinza Teriyaki
04.2020 - 03.2022
Barista
Starbucks
08.2017 - 01.2022
Bachelors - Marketing
Cal Poly Pomona
Associate Of Business Administration - Marketing
San Bernardino Valley College