Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Planet Fitness
08.2018 - Current
Provided exceptional customer service to gym members.
Conducted sales transactions and handled customer inquiries and complaints.
Managed a team of employees and trained new hires.
Coordinated and executed promotional events and marketing campaigns.
Completed opening and closing duties to facilitate business operations.
Delegated tasks to employees and monitored activities and task completion.
Resolved customer complaints and reported issues to senior management.
Maintained a clean and welcoming gym environment.
Participated and Completed Pilot Program for a new training course for managers based on professional development.
Completed multiple LinkedIn Learning Courses based on Professional Development and Leadership
Construction General Laborer
Arteva Homes
05.2017 - 07.2018
Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Followed instructions from supervisors to complete tasks efficiently and safely.
Maintained a clean and organized job site.
Operated various construction tools and equipment.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Used hand and power tools like hammers, drills, floorboard drills, power saws, etc.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Performed demanding physical work over extended periods and modeled positive attitude.
Education
Some College (No Degree) - General Studies
Macomb Community College
Warren, MI
High School Diploma -
L'anse Creuse High School
Macomb, MI
05.2017
Skills
Excellent phone etiquette and communication skills
Strong sales and customer service experience
Ability to take direction well and adapt to new situations and environments