Justin Haney
Rockwall,TX
Summary
Customer-focused professional with successful several-year career in industry. Dynamic and successful at applying skills in busy environments. Versatile department manager recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with several years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.
Overview
11
11
years of professional experience
Work History
Department Manager
Shermco Industries Inc.
Irving, TX
03.2014 - Current
- Lead and manage all employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular performance reviews to monitor progress of individual employees.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Provided technical support as needed when troubleshooting issues related to equipment.
- Participated actively in strategic planning sessions with top executives from different divisions.
- Followed safety protocols and company processes and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Education
High School Diploma -
Seagoville High School
Dallas, TX05-2011
Skills
- Performance Management
- Workflow Coordination
- Staff Management
- Team Supervision
- Resource Coordination
- Logistics Planning
- Sales Reporting
- Customer Service
- QA
- Cost Planning
- Employee Scheduling
- Customer Engagement
- Department Operations
- Relationship building and management
- Emergency Response
- Department leadership
- Vendor Management
- Motivational Leadership
Timeline
Department Manager
Shermco Industries Inc.
03.2014 - Current
High School Diploma -
Seagoville High School
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