Justin Hughes
Arkadelphia,AR
Summary
Dedicated individual that is passionate about the roofing and waterproofing industry, who has proven to adapt and succeed in numerous roles and environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Sales Development Manager
Siplast
01.2021 - Current
- Managed the liquids business and helped grow the business segment by 56% over the previous 3 years. An increase in revenue of $17M
- Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
- Trained and mentored sales personnel on the benefits and performance differences of our liquids in comparison to our competition.
- Facilitated cross-functional collaboration between sales, marketing, product development, and other sales development managers for execution of company-wide initiatives.
- Collaborated with marketing teams to develop impactful campaigns that drove lead generation and conversions.
- Developed numerous tailored sales presentations for clients showing, performance, benefits, success and credibility of products.
- Technical lead for both intercompany and our external customers including final approval of specific details and guarantee exceptions.
- Closely work with the R&D group to develop new assemblies, products, and application methods.
- Regular communication with production to assist in production planning and inventory levels.
Senior Territory Sales Manager
Siplast
04.2014 - 01.2021
- Managed a yearly sales budget for each of my 4 individual territories within my overall district
- Managed independent sales agents in key markets as well as an internal territory manager
- Managed a carefully selected contractor program to ensure that Siplast had the best business partners to uphold the brand
- Developed and maintained relationships with design professionals through consultative sales and support
- Strengthened client relationships through effective, prompt communication and collaboration to ensure customer satisfaction
- Increased the yearly insulation sales by 400% during my tenure as a Senior Territory Sales Manager
- Recipient of the Take Factor award (maximizing accessory sales) every year as a sales manager
- Presidents club recipient 5 out the 7 years as a sales manager
- Profit percentage leader for the company on 2 occasions, as well as runner up twice
Field Technical Manager/National Resin Specialist
Siplast
03.2012 - 04.2014
- Managed two separate roles at the same time. Field Technical Manager for Arkansas, and Resin Specialist/Trainer for North America
- Conducted day to day project inspections, finals on guaranteed work
- Owned the task of training contractors on the application and assembly of liquid products and systems
- Coordinated, budgeted, and overseen work associated with warranty claims for defective liquid products. Consistently orchestrated repairs significantly below the budget
- Reviewed project associated details
- Formalized any written correspondence from the field technical group to our contractors and/or designer partners
R&D Lab Technician
Siplast
09.2007 - 03.2012
- Ensured compliance with regulatory requirements through careful review of protocols before implementation and thorough documentation of all research activities.
- Developed application methods and implemented tools that resulted in more efficient installations and improved aesthetics in regards to our liquids systems.
- Managed the roof core analysis program. This was the act of evaluated, testing, documented and developing a report on the cores taken from installed roofs in the field. 100+ reports each year.
- Designed and constructed all large scale mockups that were requested from sales for specific projects and industry tradeshows
- Traveled and assisted in the construction of codes and approvals related construction.
- Worked closely with manufacturing to recreate product defects reported from the field, to ultimately identify the process error
R&D Assembly Technician
Siplast
04.2006 - 09.2007
- Constructed thousands of individual product/system samples to be distributed to customers
- Maintained a clean, customer tour ready environment
- Became proficient enough in product application to assist in producing product installation videos and related collateral
- Constructed and tested numerous assemblies for wind uplift resistance and fire with varying applications and technologies
- Earned the responsibility of setting up for and conducting demonstrations for customer events.
- Product support through application testing and report out
Education
High School Diploma -
Arkadelphia High School
Arkadelphia, AR05.2000
Skills
Sales team training
Customer Engagement
Team Management
Sales Presentations
Verbal and written communication
Decision-Making
Team Collaboration
Competitive Analysis
Mentoring and Coaching
Problem-Solving
Process Improvement
Cross-Functional Teamwork
Design thinking
Racing
My family and I are true fans of motorsports. I have competitively raced in several motorsports classes over the years. My competitive nature has served me well in my professional career as well.
Timeline
Sales Development Manager
Siplast
01.2021 - Current
Senior Territory Sales Manager
Siplast
04.2014 - 01.2021
Field Technical Manager/National Resin Specialist
Siplast
03.2012 - 04.2014
R&D Lab Technician
Siplast
09.2007 - 03.2012
R&D Assembly Technician
Siplast
04.2006 - 09.2007
High School Diploma -
Arkadelphia High School
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