Justin Hunt
St. Cloud
Summary
I am an ambitious Information Technology Intern-Student Clerk, who strives to always help others. I have experience in Information Technology, preparing workstations, desktops and even troubleshooting issues with technical matters. I enjoy working in a team setting, helping clients face and solve technical issues. My data entry experience has allowed me to utilize many resources to help maintain the accuracy and integrity of the agency's databases. I endeavor to learn more and strive to be a great asset in whatever opportunities present themselves.
Overview
3
3
years of professional experience
Work History
Information Technology Intern-Student Clerk
Osceola County Sheriff's Office
05.2024 - Current
- Analyzed technical problems and developed solutions in a team setting.
- Sorted and organized files, spreadsheets, and reports.
- Developed and tested software solutions to meet client needs.
- Installed, modified, configured and repaired software and hardware to resolve technical issues.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Trained and supported end-users with software, hardware, and network standards and use.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Studied client requirements, developing and implementing software solutions that fit with expectations.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
Student Intern
Osceola County Sheriff's Office
09.2021 - 05.2024
- Monitored entry to on-site Training Facility.
- Entered Data of co-worker trainings into our Laserfiche and Spillman system database.
- Kept co-worker data up to date with latest training certificates and forms.
- Processed co-workers registration for outside and internal trainings within and around our agency.
- Maintained on-site training rooms with latest forms, rosters and cleanliness.
Education
Associate of Arts - Information Technology
Valencia College
Orlando, FL09-2026
High School Diploma -
Florida Virtual School
Orlando, FL05-2022
Skills
- Desktop/Hardware installation and support
- Data Analytics/Software testing
- End user support
- Technical troubleshooting/Issue resolution
- TCP/IP protocols
- IT resource/service management
- Data Entry
- 60 WPM with a 95% Accuracy
- Proficient in Microsoft office applications, SnipeIT, Laserfiche, Spillman, and KaseyaOne
Hobbies/Interests
My interests include but are not limited to: Video games, Skating, Anime, and Mixology. I have assisted in the building of my parents PC. Whenever I have flextime, I enjoy learning more cocktails recipes to create for my family.
Timeline
Information Technology Intern-Student Clerk
Osceola County Sheriff's Office
05.2024 - Current
Student Intern
Osceola County Sheriff's Office
09.2021 - 05.2024
Associate of Arts - Information Technology
Valencia College
High School Diploma -
Florida Virtual School
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