Justin Josey
Hazlehurst,GA
Summary
Dynamic and results-driven professional with extensive experience at Tractor Supply, excelling in employee training and conflict resolution. Proven ability to foster teamwork and enhance performance through strategic planning and effective coaching. Recognized for maintaining high standards of customer focus and operational excellence in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Team Lead
Tractor Supply
Hazlehurst, GA
11.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Mental Health Technician
Jeff Davis Hospital
Hazlehurst, GA
03.2019 - 11.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Store Manager
Circle K Corp
Milan, GA
01.2018 - 02.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
CCA
United States Postal Sevice
Mcrae, GA
04.2017 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Correctional Officer
Core Civic
Mcrae, GA
01.2015 - 04.2017
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Shift Manager
Dairy Queen Grill & Chill
Hazlehurst, GA
08.2006 - 01.2015
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma - General Studies
Jeff Davis High School
Hazlehurst, GA05.2009
Certified Nursing Assistant - Cna
Altamaha Technical College
Hazlehurst, GA05.2009
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Schedule management
- Diversity and inclusion
- Employee training
- Task delegation
- Strategic planning
- Workflow management
- Project management
- Employee engagement
- Problem-solving
- Teamwork and collaboration
- Staff training
- People management
- Staff education and training
- Goal setting
- Complex Problem-solving
- Issue resolution
- Flexible schedule
- Cash handling
- Overseeing daily activities
- Giving constructive feedback
Timeline
Team Lead
Tractor Supply
11.2022 - Current
Mental Health Technician
Jeff Davis Hospital
03.2019 - 11.2022
Store Manager
Circle K Corp
01.2018 - 02.2020
CCA
United States Postal Sevice
04.2017 - 03.2018
Correctional Officer
Core Civic
01.2015 - 04.2017
Shift Manager
Dairy Queen Grill & Chill
08.2006 - 01.2015
High School Diploma - General Studies
Jeff Davis High School
Certified Nursing Assistant - Cna
Altamaha Technical College