Justin Kamstra
Director of Sales
Sioux Falls,SD
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Experienced with strategic sales planning, consistently identifying and capitalizing on market opportunities. Utilizes data-driven insights to inform decision-making and drive sales performance. Track record of cultivating strong client relationships and leading teams to achieve ambitious sales targets.
Overview
27
27
years of professional experience
5
5
years of post-secondary education
Work History
Director of Sales
Holdahl Company, a division of Wurth Baer Supply
Sioux Falls, South Dakota
04.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed team of sales representatives, providing guidance, coaching and support.
- Spearheaded the adoption of cutting-edge sales tools and technologies designed to enhance team productivity and streamline workflow processes.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
- Leveraged data-driven insights to adjust sales strategies in real-time, adapting to shifting market demands and competitive landscapes.
Branch Operations Manager/Key Accounts Manager
Holdahl Company
Sioux Falls, SD
12.2009 - Current
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained branch files for major accounts, investments and employees.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Gathered and reviewed customer feedback to improve operations.
- Maintained friendly and professional customer interactions.
- Consulted customers to boost product sales and services.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Implemented service improvements to enhance sales cycle.
- Complied with regulatory guidelines and requirements.
- Resolved various issues impacting sales management and business operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Negotiated with suppliers and vendors about contracts, policies and deadlines.
- Created pricing schedules and determined discount rates.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
- Demonstrated products and specific features at customer locations and special events.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Aided in the integration of many automated systems including warehouse scanner and barcode systems.
Wood Coatings Specialist
Holdahl Company
Sioux Falls, SD
12.2009 - Current
- Performed coatings troubleshooting and maintenance activities.
- Trained others on operation and setup of wood coatings operations.
- Set up and operated wood coatings equipment.
- Measured and improved processes to meet organization goals.
- Performed training seminars for end users to aide in customer knowledge, and drive sales.
- Offered on-site inspections of issues related to the wood coatings or equipment, and aided in issue resolution.
Outside Sales Representative
Holdahl Company
Sioux Falls, SD
12.2003 - 12.2009
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Established new accounts through cold calling and personal visits to potential customers.
- Created strategic brand building events to promote current product portfolio.
- Managed territory budget to support development of regional and territory leads.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Performed required travel for training and scheduled events.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Identified prospective customers by using business directories and following leads from existing clients.
- Informed customers of promotions to increase sales productivity and volume.
- Met existing customers to review current services and expand sales opportunities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
Customer Service Representative
Holdahl Company
Sioux Falls, United States
12.2001 - 12.2003
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Delivery Driver/Warehouse Associate
Holdahl Company
Sioux Falls, United States
12.1999 - 12.2001
- Completed on-time deliveries by choosing best and most efficient routes.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Carried heavy packages and boxes from delivery vehicle to areas designated by customers.
- Assisted warehouse staff with tasks when not delivering product.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Landscape Designer
Dakota Lawn And Landscape
Sioux Falls, United States
10.1997 - 12.1999
- Rendered designs with manual and computer-aided methods.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Led crew from Design, to finished project.
- Met with clients to close sales on design.
Education
Associate of Arts - Horticulture Technology/Turf Management
Southeast Technical Institute
Sioux Falls, SD 08.1997 - 05.1999
High School Diploma -
Western Christian High School
Hull, IA 09.1993 - 05.1997
Skills
Business Development
undefinedTimeline
Director of Sales
Holdahl Company, a division of Wurth Baer Supply
04.2023 - Current
Branch Operations Manager/Key Accounts Manager
Holdahl Company
12.2009 - Current
Wood Coatings Specialist
Holdahl Company
12.2009 - Current
Outside Sales Representative
Holdahl Company
12.2003 - 12.2009
Customer Service Representative
Holdahl Company
12.2001 - 12.2003
Delivery Driver/Warehouse Associate
Holdahl Company
12.1999 - 12.2001
Landscape Designer
Dakota Lawn And Landscape
10.1997 - 12.1999
Associate of Arts - Horticulture Technology/Turf Management
Southeast Technical Institute
08.1997 - 05.1999
High School Diploma -
Western Christian High School
09.1993 - 05.1997
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