Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Justin LaPorte

Peru,NY

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.

Overview

8
8
years of professional experience

Work History

Sales Consultant

Della Auto Group
Plattsburgh , NY
11.2023 - Current
  • Established long-term relationships with key contacts at client companies.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Resolved customer complaints and inquiries in a timely manner.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Maintained accurate records of all sales activities in the CRM system.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Advised customers on best practices when using company products or services.
  • Recommended process improvements that could enhance sales performance.
  • Worked with fellow sales team members to achieve group targets.
  • Listened to customers to understand needs and refer to optimal services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.

Driver

UPS
Plattsburgh, NY
11.2019 - 07.2022
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Assisted with loading and unloading freight when necessary.
  • Adhered to company policies and procedures related to safety and security standards.
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.

Kitchen Staff Member

McDonald's
Peru , NY
10.2016 - 10.2018
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Followed health and safety guidelines for food preparation and service.
  • Operated various kitchen appliances such as mixers, slicers, ovens, grills .
  • Assisted in the preparation of all menu items including salads, appetizers and entrees.
  • Kept track of food waste and spoilage to ensure minimal loss.
  • Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
  • Ensured that all dishes were prepared in accordance with restaurant standards.
  • Maintained cleanliness of work areas throughout shift.
  • Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
  • Consistently maintained high standards of personal hygiene during shifts.

Education

Associate of Science - General Education

Clinton Community College
Plattsburgh, NY

Skills

  • Customer liaison
  • Product and service knowledge
  • Demonstrations
  • Community Networking
  • Territory expansion
  • Industry Trends
  • Cold-calling
  • Persuasive Communication
  • Closing Techniques

Affiliations

  • I am Apart of the North country soccer league that plays during the summer for men of all ages, it keeps guys active as well as prepares the high school graduates for the incoming college season, it is competitive and helps keep skills fresh.

Timeline

Sales Consultant

Della Auto Group
11.2023 - Current

Driver

UPS
11.2019 - 07.2022

Kitchen Staff Member

McDonald's
10.2016 - 10.2018

Associate of Science - General Education

Clinton Community College

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Justin LaPorte