Summary
Overview
Work History
Education
Skills
Timeline
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Justin Lee Hubbard

Orlando,FL

Summary

Proven leader with a track record of enhancing customer satisfaction and team productivity at Pizza Hut. Skilled in strategic planning and customer service, adept at fostering employee engagement and executing innovative marketing strategies. Increased brand recognition through effective communication, demonstrating exceptional decision-making and relationship-building abilities.

Overview

14
14
years of professional experience

Work History

Manager

Pizza Hut
02.2016 - 09.2020
  • Directed team members to achieve high levels of productivity and engagement.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.

Server

Sodexo USA
05.2006 - 01.2014
  • Directed team members to achieve high levels of productivity and engagement.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.

Education

Deltona High School
Deltona, FL

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Task delegation
  • Strategic planning
  • Relationship building

Timeline

Manager

Pizza Hut
02.2016 - 09.2020

Server

Sodexo USA
05.2006 - 01.2014

Deltona High School

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Justin Lee Hubbard