Justin Lian
Kansas City,KS
Summary
Goal-oriented ESL aide caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Big O Tires
07.2023 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- closed the store
Counter Helper
Panda Express
05.2020 - 01.2022
- Greeted visitors and customers upon arrival
- Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- answering phone and taking phone orders
- shift lead
Education
Associate of Science - Business
Kansas City Kansas Community College
Kansas City Kansas05.2024
High School Diploma -
Washington High School
Kansas City, KS08.2019
Skills
- Time Management
- Microsoft Office
- Critical Thinking
- Strong Communication and Interpersonal Skills
Additional Information
Community Involvement
Kansas Lautu Baptist Church ( KLBC )
- Youth Members
- Church Children Education School Teacher 2023- present
- Take time to manage and work through team.
REFERENCES
Dawt Uk
Church Pastor
913-314-9929
Kansas Lautu Baptist Church
2900 Minnesota Ave
Kansas City, KS 66102
Ram Tin Thang
Church Office Secretary
913-235-3093
ramtinthang14@gmail.com
Languages
Burmese
Native or Bilingual
English
Full Professional
Hakha Chin
Native or Bilingual
Timeline
Sales Consultant
Big O Tires
07.2023 - Current
Counter Helper
Panda Express
05.2020 - 01.2022
Associate of Science - Business
Kansas City Kansas Community College
High School Diploma -
Washington High School
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