Justin Mahramnia

Core Responsibilities

• Customer Experience: Greet customers, listen to running goals, and match them with the ideal footwear, apparel, and accessories.
• Product & Brand Expertise: Maintain deep knowledge of footwear technology, sustainability efforts, and athletic stories.
• Operational Duties: Process inventory deliveries, restock the sales floor, maintain store cleanliness, and update displays.
• Community Engagement: Represent the brand's running culture by promoting or participating in in-store events, races, and group runs.

• Assisted customers in selecting appropriate footwear and apparel for their active lifestyle needs.
• Maintained product displays and ensured merchandise was organized and visually appealing.
• Supported sales team by processing transactions efficiently at point of sale systems.
• Engaged with customers to provide personalized service and resolve inquiries effectively.

• Build relationships through inbound and outbound sales activities with customers via phone, email and chat in order to secure their immediate business.
• Assists customers in after-the-sale care.

• Provided excellent customer service to hotel guests utilizing the pool and beach facilities.
• Performed opening and closing shift duties according to the hotel policy and procedures.
• Operated and drove hotel beach shuttle.

• Providing music services for corporate, wedding and private parties.
• Responsible for carrying out the best customer service to clientele meeting their needs.