Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Justin Martin

Justin Martin

Fort Collins,CO

Summary

Driven Pharmacy Technician and pre-dentistry student with a proven track record of success in building strong relationships with patients and clients. Detail-oriented, committed to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

4
4
years of professional experience
3
3

Certifications

3
3
year of post-secondary education

Work History

Certified Pharmacy Technician

Walgreen's Pharmacy
10.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Safely administered ovarious vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications, and potential side effects.

Shift Lead

Walgreens
11.2021 - 10.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Maintained safe working environment by observing safety procedures, policies, and regulations.

Customer Service Associate

Bed Bath And Beyond
05.2021 - 10.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
  • Offered customer advice and assistance, paying attention to special needs or wants.

Education

High School Diploma -

Loveland High School
Loveland, CO
01.2021

Bachelor of Science - Biology, Chemistry Minor

Colorado State University
Fort Collins, CO
01.2024 - Current

Skills

  • Resolving Complaints
  • Staff Leadership
  • HIPAA
  • Workflow Optimization
  • Quality Assurance and Control
  • Active Listening
  • High-Volume Environments

Certification

  • CPhT - Certified Pharmacy Technician
  • First Aid/CPR Certified

Timeline

Bachelor of Science - Biology, Chemistry Minor

Colorado State University
01.2024 - Current

Certified Pharmacy Technician

Walgreen's Pharmacy
10.2022 - Current

Shift Lead

Walgreens
11.2021 - 10.2022

Customer Service Associate

Bed Bath And Beyond
05.2021 - 10.2021

High School Diploma -

Loveland High School

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Justin Martin