Justin Martin
Rancho Cucamonga,CA
Summary
Dynamic Sales Leader with a proven track record of boosting team performance and achieving sales targets. Implemented targeted coaching strategies that have directly increased sales metrics, strengthened customer relationships, and established a high-performance sales culture.
Overview
10
10
years of professional experience
Work History
Store Manager
Spectrum
Rialto, California
07.2023 - Current
- Transformed an underperforming sales team into a top-ranked team in the Region.
- Established sales culture focused on customer experience and accountability, enhancing team engagement.
- Coached sales specialists through structured mentoring and leadership development, fostering professional growth.
- Mentored sales team on product knowledge and customer relationship management techniques.
- Performed staff evaluations, delivering actionable feedback that identified improvement opportunities.
Sales Specialist
Spectrum
Montclair, USA
03.2019 - Current
- A top sales specialist ranking # 5 in territory in mobile and core sales 8 out of 10 months
- Customized sales techniques to effectively sell and upsell services to new and existing clients.
- Built strong relationships with customers to expand customer base and enhance retention.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Collaborated with SM to conduct peer-to-peer coaching focused on recognizing strong performances and identifying root causes for improvement.
Footwear Specialist
Dicks Sporting Goods
Upland, USA
06.2016 - 03.2019
- Engaged customers promptly to establish connections and identify specific needs, enhancing overall shopping experience.
- Rotated products from stockroom to sales floor per seasonal plans and promotional schedules, ensuring optimal product visibility.
- Unloaded truck, stocked merchandise, and organized aisles and displays to maintain clean and inviting sales environment.
Education
High School Diploma -
Hillside High School
Upland, CA06-2016
Kinesiology -
Chaffey College
Rancho Cucamonga, CASkills
- Sales Strategy
- Team Development
- Talent Development
- Leadership skills
- Conflict Resolution
- Employee Engagement
Timeline
Store Manager
Spectrum
07.2023 - Current
Sales Specialist
Spectrum
03.2019 - Current
Footwear Specialist
Dicks Sporting Goods
06.2016 - 03.2019
High School Diploma -
Hillside High School
Kinesiology -
Chaffey College