Motivated professional with experience in the hospitality industry, skilled in training new staff and streamlining service processes. Proven ability to prioritize service and adapt to changing guest needs, ensuring satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Server
Touchmark Retirement Community
Portland, OR
08.2024 - 08.2025
Provided exceptional customer service to residents, ensuring satisfaction and fostering positive dining experiences.
Collaborated with kitchen staff to streamline service flow and enhance meal presentation.
Assisted in training new servers on menu items and service protocols, promoting team efficiency.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Worked in assisted living, helping residents remember the food they love if they could no longer remember for themselves.
Adapted quickly to changing menus and resident preferences, enhancing overall guest experience.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Busser/Food Runner
Bethany Public House
Portland, OR
08.2023 - 03.2024
Supported dining operations by efficiently clearing and resetting tables for incoming guests.
Assisted waitstaff in delivering food and beverages, enhancing overall guest experience.
Maintained cleanliness of dining areas, ensuring adherence to health and safety standards.
Collaborated with kitchen staff to expedite service during peak hours, improving workflow efficiency.
Engaged with guests to ensure satisfaction, addressing any concerns proactively and courteously.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Trained new staff in bussing and cleaning procedures.
Education
Bachelor of Science - Business Administration
University of Oregon
Eugene, OR
06-2029
High School Diploma -
Sunset Highschool
Beaverton, OR
06-2025
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Customer service
Food running
Service prioritization
Team collaboration
Interests
Gym Workouts
Boxing
Passionate about balancing physical health with mental and emotional wellness