Justin Miller
Mobile,AL
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Personable and dedicated Customer Service Representative with extensive experience with the retail sales industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Customer Service Associate/ Appliances
Lowe's
Mobile, AL
05.2022 - Current
- Described merchandise and explained use, operation and care.
- Provided technical support over the phone or via email correspondence.
- Coordinated schedules with customers for appliance deliveries, and installations.
- Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Resolved customer complaints regarding product performance or service issues.
Carpenter Apprentice
Go-Pro Home repair and renovation
Mobile, AL
08.2020 - 08.2022
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Took accurate measurements to calculate size and amount of materials needed for project completion.
- Helped with movement of materials and equipment to different job sites.
- Repaired damaged structures by replacing broken parts or reinforcing weak joints.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
Customer Service Associate/ Paint.
Lowe's
Mobile , AL
07.2018 - 08.2020
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered incoming calls from customers regarding product information or availability.
- Provided expert advice on color matching, application techniques and product usage.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended, selected and located merchandise based on customer desires.
Education
High School Diploma -
Alma Bryant High School
Irvington, AL05-2018
Skills
- Customer Support
- Team Collaboration
- Point of Sale Systems
- Customer Complaint Resolution
- Product Merchandising
- Product Knowledge
- Customer Service
- Exceptional Communicator
- Skilled Problem Solver
- Adaptable
Timeline
Customer Service Associate/ Appliances
Lowe's
05.2022 - Current
Carpenter Apprentice
Go-Pro Home repair and renovation
08.2020 - 08.2022
Customer Service Associate/ Paint.
Lowe's
07.2018 - 08.2020
High School Diploma -
Alma Bryant High School