Justin Mills
New York,NY
Summary
I am a versatile Artist and Student with a background in theater. A Multi-talented self starter and team player. Flexible with meeting new challenges and tackling changing priorities in creative environments. Reliable employee who offers excellent communication and good judgment.
Overview
6
6
years of professional experience
Work History
Box Office Representative
Jack H. Skirball Center For The Performing Arts
09.2023 - Current
- Developed strong knowledge of venue layout, pricing structures, and event schedules for optimal customer assistance.
- Collaborated with event staff to ensure seamless coordination of ticket sales, seating arrangements, and special accommodations.
- Assisted in the promotion of events, distributing marketing materials and generating excitement among patrons.
- Ensured all financial transactions were accurately recorded, contributing to precise revenue tracking and reporting.
- Enhanced customer satisfaction by offering tailored recommendations for upcoming events based on individual preferences.
- Contributed to a positive work environment through effective communication with team members and supervisors.
Theatre Usher
Village East by Angelika
01.2023 - 01.2024
- Greeted patrons as they entered the theatre and provided directions to seating areas.
- Assisted with ticket scanning and ushering patrons to their seats.
- Provided assistance with wheelchair access, seating requests and other patron needs.
- Ensured aisles were clear of obstructions prior to show start time.
- Managed emergency situations in a timely manner while adhering to safety protocols.
- Inspected auditorium between shows for any potential hazards or damage.
- Served customers alcohol and food
PRESIDENTIAL WELCOME REALITY SHOW CAST MEMBER
New York University
05.2022 - 01.2023
- Met with production director to discuss poses, movements and persona to portray.
- Devised scripts to illustrate mental health awareness in New York.
- Performed humorous and serious interpretations of emotional actions and situations, using body movements and gestures.
- Collaborated with others to cultivate music pertaining to new experiences and navigating young adulthood.
- Sang and danced with a creative ensemble for dramatic and comedic performances at Radio City Music Hall.
HOLLISTER BRAND REPRESENTATIVE
Hollister Co.
07.2020 - 11.2021
- Communicated product value, quality and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Provided customer service using extensive knowledge of Abercrombie and Fitch.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Completed floorsets, filled floor and rang up customers.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
JUNIOR VOLUNTEER
Holy Name Hospital
03.2018 - 03.2020
- Reported patient requests, concerns and other observations to staff.
- Restocked supplies to satisfy department leadership requests.
- Maintained clean, neat and operational facilities to serve program needs.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Adhered to policies and procedures to promote hospital mission and vision.
Education
Bachelor of Fine Arts - Drama
New York University
05.2024
Teaneck High School
Teaneck, NJ06.2020
Skills
- Guest and Client Satisfaction
- Professional Demeanor
- Security Awareness
- Payment Methods
- Dance Choreography
- Time Management
- Public Speaking
- Exceptional Interpersonal Skills
- Cash Register Operations
- Customer Inquiries
- Customer Service
- Cleaning and sanitization
- Refunds and exchanges
- Ticket Selling
- Event upselling
Timeline
Box Office Representative
Jack H. Skirball Center For The Performing Arts
09.2023 - Current
Theatre Usher
Village East by Angelika
01.2023 - 01.2024
PRESIDENTIAL WELCOME REALITY SHOW CAST MEMBER
New York University
05.2022 - 01.2023
HOLLISTER BRAND REPRESENTATIVE
Hollister Co.
07.2020 - 11.2021
JUNIOR VOLUNTEER
Holy Name Hospital
03.2018 - 03.2020
Bachelor of Fine Arts - Drama
New York University
Teaneck High School
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