Justin Minchala
Little Ferry,NJ
Summary
Proven problem-solver and adept multitasker with a history of enhancing customer satisfaction at Crocs and ensuring safety at Nickelodeon Amusement Park. Excelled in fast-paced environments, demonstrating strong organizational skills and a flexible approach. Increased store efficiency through effective communication and organizational prowess, showcasing exceptional service and operational skills. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Levis Strauss & Co
East Rutherford, NJ
11.2024 - Current
- Described merchandise and explained use, operation and care.
- Adhered to company initiatives and achieved established goals.
- Answered incoming telephone calls to provide store, products and services information.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
Sales Associate
Crocs
Paramus, NJ
04.2024 - Current
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
Amusement Ride Operator
Nickelodeon Amusement Park
East Rutherford, nj
05.2022 - 12.2023
- Responded quickly to emergency situations, alerting appropriate personnel as needed
- Performed routine safety checks of all amusement park equipment
- Provided first aid assistance in cases of minor injuries sustained by guests or employees
- Ensured the safety of riders by following all safety protocols for each ride
- Managed multiple tasks simultaneously while providing exceptional guest service
- Demonstrated strong communication skills when interacting with customers and co-workers
- Started and shut down rides using control panel levers and switches
Education
High School Diploma -
Bergen Community College
Paramus, NJ04-2026
Skills
- Problem-solving skills
- Multitasking
- Adaptable and flexible
- Strong organizational skills
- Cash handling
- Retail store operations
- Merchandise display
Languages
Spanish, Fluent
Contact - Personalinformation
Justin, Minchala, Little Ferry, Little Ferry, NJ, 07643, (201) 456-1151, justinminchala5510@gmail.com
Languages
Spanish
Professional
Timeline
Sales Associate
Levis Strauss & Co
11.2024 - Current
Sales Associate
Crocs
04.2024 - Current
Amusement Ride Operator
Nickelodeon Amusement Park
05.2022 - 12.2023
High School Diploma -
Bergen Community College
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