Justin Radic
Cleveland,OH
Summary
Results-driven Multi-Unit Manager known for high productivity and efficiency in task completion. Specialize in strategic planning, team leadership, and operational optimization. Excel in communication, problem-solving, and adaptability, ensuring seamless operations across multiple units. Committed to leveraging these skills to drive success and achieve organizational goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Multi-Unit Manager
T-Mobile
Cleveland, Ohio
02.2021 - Current
- Managed daily operations across multiple retail locations.
- Trained and developed staff to enhance performance and customer service.
- Implemented sales strategies to drive product awareness and engagement.
- Monitored inventory levels to ensure product availability and accuracy.
- Conducted regular performance evaluations to identify areas for improvement.
- Analyzed customer feedback to enhance service quality and satisfaction.
- Collaborated with corporate teams on marketing initiatives and promotions.
- Directed the recruitment process for new hires across multiple locations; conducted interviews and background checks.
- Investigated customer complaints related to product quality or service issues at any given store location.
- Conducted regular inspections of units to ensure cleanliness, safety standards were met according to local laws and regulations.
Logistics Manager
FedEx Ground
Cleveland, Ohio
11.2019 - 02.2021
- Managed daily logistics operations for efficient package delivery processes.
- Coordinated with cross-functional teams to optimize supply chain activities.
- Implemented inventory management systems to track shipments and stock levels.
- Trained and mentored staff on safety protocols and operational procedures.
- Oversaw transportation schedules to ensure timely freight movement.
District Manager
Buffalo Wild Wings
Cleveland, Ohio
11.2014 - 11.2019
- Directed daily operations to ensure quality service at multiple locations.
- Implemented training programs to enhance staff performance and customer engagement.
- Managed inventory controls and maintained optimal stock levels across restaurants.
- Oversaw compliance with health and safety regulations in all district establishments.
- Coordinated marketing strategies to promote local events and increase customer visits.
Education
BBA - Business Administration And Management
University of Arizona
Cleveland , OH 11.2022 - 02.2025
Associate of Applied Science - Ultrasound Technician
Cuyahoga Community College
Cleveland, Ohio, OH 01.2019 - 01.2021
Skills
- Staff training
- Sales strategy
- Inventory management
- Performance evaluation
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
Timeline
BBA - Business Administration And Management
University of Arizona
11.2022 - 02.2025
Multi-Unit Manager
T-Mobile
02.2021 - Current
Logistics Manager
FedEx Ground
11.2019 - 02.2021
Associate of Applied Science - Ultrasound Technician
Cuyahoga Community College
01.2019 - 01.2021
District Manager
Buffalo Wild Wings
11.2014 - 11.2019