Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Justin Ray

Missouri City,TX

Summary

Experienced and dependable parts specialist with a strong background in automotive parts sales and delivery. Known for a friendly and professional demeanor, consistently receiving positive customer feedback throughout 6 years in the industry. Demonstrated reliability and deep understanding of the automotive parts market, providing exceptional service and support to customers.

Overview

6
6
years of professional experience

Work History

Parts Salesman

Advance Auto Parts
Missouri City, TX
06.2022 - Current
  • Ordered parts from various distributors to fulfill demands.
  • Assisted customers in finding appropriate parts promptly.
  • Stocked and managed stock of parts.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.

Stocker

XL Parts
Missouri City, TX
09.2022 - 10.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Parts Specialist

O'Reilly Auto Parts
Missouri City, TX
06.2019 - 09.2022
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.

Education

High School Diploma -

Thurgood Marshall High School
Missouri City, TX
06.2018

Skills

  • Customer Service
  • Problem-solving skills
  • Improving customer satisfaction
  • Ordering parts
  • Multitasking

Additional Information

Available upon request

Timeline

Stocker

XL Parts
09.2022 - 10.2023

Parts Salesman

Advance Auto Parts
06.2022 - Current

Parts Specialist

O'Reilly Auto Parts
06.2019 - 09.2022

High School Diploma -

Thurgood Marshall High School