Justin Reid
Brentwood,TN
Summary
Dynamic professional with a proven track record at Sperrys Restaurant, excelling in event coordination and team collaboration. Developed impactful training materials and implemented process improvements, enhancing employee performance and customer service. Adept at conflict resolution and decision-making, ensuring seamless operations and high-quality service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Manager, Server, Host
Sperrys Restaurant
Franklin, TN
10.2023 - Current
- Developed training materials to enhance employee skills and performance.
- Facilitated team meetings to encourage collaboration and idea sharing.
- Implemented process improvements to streamline workflows and reduce delays.
- Monitored employee performance and provided constructive feedback regularly.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed risk by developing and implementing effective risk management strategies.
Organizer
Cortijo La Presa
Priego De Córdoba, Andalusia, Spain
05.2025 - 07.2025
- Oversaw setup and breakdown of venues, ensuring compliance with safety regulations.
- Provided on-site support during events, addressing issues promptly for smooth operations.
- Developed detailed timelines to ensure smooth coordination between vendors and clients.
- Front of house for events, mostly weddings, dealing with any client issues effectively and timely.
Education
Bachelor of Science - History, Political Science
Belmont University
Nashville, TN05-2025
Skills
- Event coordination
- Team collaboration
- Conflict resolution
- Public speaking
- Relationship building
- Decision-making
- Critical thinking
- Customer service
Languages
English
Native/ Bilingual
Spanish
Elementary
Affiliations
- Volunteering
- Rock Climbing
- Film Making
References
References available upon request.
Timeline
Organizer
Cortijo La Presa
05.2025 - 07.2025
Manager, Server, Host
Sperrys Restaurant
10.2023 - Current
Bachelor of Science - History, Political Science
Belmont University
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