Justin Roberson
Boyd Automotive
Norlina,NC
1
Language
To secure a challenging position in a reputable organization to expand my learning, knowledge and skills while making a significant contribution to the success of the company.
Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Work History
Sales Consultant
- 3 Years 1 Month
- Developed strong customer relationships through follow-up communication and personalized service initiatives.
- Analyzed sales data to identify opportunities for growth and implement targeted marketing campaigns effectively.
- Responded to telephone and in-person requests for information.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales and Service Representative
- 2 Years 4 Months
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
- Managed key accounts effectively by proactively addressing concerns or issues, ensuring high levels of customer retention and satisfaction.
Assistant Branch Manager
- 2 Years 11 Months
- Analyzed financial reports to identify trends, contributing to informed decision-making for branch operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
Teller
- 2 Years 3 Months
- Executed daily balancing of cash registers, ensuring compliance with bank policies.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Education
High School Diploma
Associates Degree - Business Administration
Skills
Time management
Customer relationship management
Product and service sales
Prospecting skills
Sales strategies
Customer liaison
Account management
Languages
English
Full Professional
Timeline
Sales Consultant
Boyd Automotive
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Sales and Service Representative
PNC Bank
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Assistant Branch Manager
Regional Finance
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Teller
Carter Bank & Trust
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Southern Vance High School
High School Diploma
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Vance Granville Community College
Associates Degree from Business Administration
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