Justin Sheets
Anderson,IN
Summary
Motivated and customer-focused professional with experience in management training, automotive sales, and small business ownership. Proven ability to build relationships, drive sales, manage operations, and deliver high-quality service in fast-paced environments. Strong communicator with a hands-on work ethic and a commitment to exceeding customer expectations.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Enterprise Car Sales
05.2025 - Current
- Guided customers through complete vehicle purchase process, ensuring smooth and positive experiences.
- Utilized extensive product knowledge to clarify vehicle features and assist informed purchasing decisions.
- Managed inbound leads and follow-up communications, enhancing appointment conversions and sales pipeline.
- Conducted detailed trade-in appraisals, collaborating with management to establish fair market values.
- Prepared accurate sales contracts while ensuring compliance with dealership regulations.
- Partnered with lenders to present financing options and secure competitive loan terms.
- Maintained high-quality showroom presentation, ensuring vehicles were clean and ready for online listings.
Owner/Operator
Sheets Detailing
01.2022 - Current
- Launched and managed a successful auto detailing business, overseeing daily operations, customer service, marketing, scheduling, and finances.
- Provided high-quality interior/exterior detailing services, ensuring superior results that led to repeat business and strong customer satisfaction.
- Managed budgeting, pricing strategy, and inventory to maximize profitability.
- Handled customer inquiries, estimates, and service recommendations.
- Responsible for maintaining customer relations.
- Identifying when products are low, and when they need to be ordered again.
Management Trainee/Management Assistant
Enterprise Rent-A-Car
08.2023 - 05.2025
- Provided exceptional customer service by assisting clients with rental needs and swiftly resolving issues.
- Managed daily branch operations, overseeing vehicle logistics, customer check-ins, and contract preparation.
- Strengthened sales capabilities by identifying customer needs and recommending protection products and services.
- Resolved conflicts and solved problems in fast-paced environments, ensuring positive outcomes for customers.
- Collaborated with local businesses to enhance corporate accounts and promote branch services.
Automotive Detailer
Enterprise Rent-A-Car
05.2022 - 08.2023
- Ensured cleanliness of all rental vehicles to maintain high standards.
- Inspected vehicles for oil changes and damages to uphold safety protocols.
- Removed unsafe items from vehicles to guarantee customer safety.
- Picked up cars from drop-off locations and provided transportation for customers.
Education
Bachelor of Science - Entrepreneurship and Innovation
Butler University
05-2024
Skills
- Customer service and sales
- Relationship management
- Communication and problem-solving
- Time management
- Business operations
- Inventory coordination
- Vehicle knowledge
- Contract accuracy
- Marketing strategies
- Quality control
Hobbies and Interests
Many of my hobbies are centered around the automotive industry. Whether it’s working on my own car or helping friends with theirs, I enjoy staying hands-on and continuously learning. Outside of cars, I enjoy gaming and spending quality time with my girlfriend.
Timeline
Sales Consultant
Enterprise Car Sales
05.2025 - Current
Management Trainee/Management Assistant
Enterprise Rent-A-Car
08.2023 - 05.2025
Automotive Detailer
Enterprise Rent-A-Car
05.2022 - 08.2023
Owner/Operator
Sheets Detailing
01.2022 - Current
Bachelor of Science - Entrepreneurship and Innovation
Butler University