Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Small

Southampton,PA

Summary

Very hard-working, dedicated, and ambitious student. Dynamic professional with a strong work ethic and exceptional customer service skills, honed at 9 Prime.. I strive to provide a positive impact on people and to help others. I love working with a team and communicating to achieve a common goal. Great experience in being a leader and following direction. Strong background in time management and social interactions gained from various roles in hospitality and refereeing. Developed great skills in helping people feel comfortable and included in various environments. Driven to inspire individuals to reach their potential through various leadership roles strive to learn and be able to help others continuously.

Overview

4
4
years of professional experience

Work History

Server

9 Prime
02.2024 - Current
  • Provided exceptional customer service to enhance the dining experience.
  • Assist customers during large fine dining events so they have the best possible experience
  • Further develop my communication skills with my fellow coworkers, along with the kitchen staff, to provide a smooth and quality experience for guests

Special Needs Assistant

One Well
06.2023 - Current
  • Supported individual learning plans to enhance engagement and skill development.
  • Facilitated communication between students, parents, and educational staff to ensure consistent support.
  • Assisted in adapting educational materials for diverse learning needs to improve accessibility.

Busser

Grey Stone
06.2021 - 12.2023
  • Worked with my fellow employees to provide quality service to customers
  • Helped develop a great work ethic and social skills from a young age
  • Developed strategies for optimizing workflow during high-volume periods, improving guest satisfaction.

Coach

CRBA
09.2022 - 01.2023
  • Coached a youth basketball team to win a championship
  • Developed leadership, accountability, and teaching skills

Education

BBA - Finance

West Chester University of Pennsylvania
West Chester, PA
05-2027

High School Diploma -

Council Rock South
Holland, PA
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Diffusing situations
  • Team collaboration
  • Sales expertise
  • Social skills development
  • leadership

Timeline

Server

9 Prime
02.2024 - Current

Special Needs Assistant

One Well
06.2023 - Current

Coach

CRBA
09.2022 - 01.2023

Busser

Grey Stone
06.2021 - 12.2023

BBA - Finance

West Chester University of Pennsylvania

High School Diploma -

Council Rock South
Justin Small