Justin Smith
Austin,TX
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
10
10
years of professional experience
Work History
Account Manager
Dell Technologies
01.2022 - Current
- Gain new accounts and seek opportunities in your account territory.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Educated clients on new products or services to increase customer engagement with brand.
- Stay informed of industry trends to help resolve specific market challenges.
- Recommend business solutions supported with data
- Ability to articulate the value proposition of our product/service offerings.
- Ability to establish relationships with customers and partners.
- Mentoring new hires on sales tools/strategies to create success.
Business Development Associate
Microbiology Specialists Incorporated
08.2016 - 01.2022
- Create marketing reports to bring in new core business ideas
- Create invoices and manage aging reports.
- Work with the CEO in finding new innovative ways to maximize revenue.
- Create PowerPoint presentations, manage the company website and SEO.
- Run budget, expense, and revenue reports for CEO
- Point of contact for all clinical trials, and other special projects.
- Responsible for regulating documentation provided by sponsors
Sales Associate/Assistant Manager
Furniture Row
08.2014 - 05.2016
- Promoted to Assistant Manager within 9 months upon my hire date due to commitment, creating excellent customer rapport.
- Proficiently generated a 9% increase in sales targets while exceeding all quotas from the previous year.
- Responsible for training and assisting employees on new product lines, warranty and guidelines.
- Controlled cash flow of store front to ensure the company is within annual budget for all spending regarding modifications or repairs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Bachelor of Business Administration in Marketing -
University of Houston-Downtown, Davis College of Business
12.2020
Skills
- Relationship Building
- Customer rapport
- Customer Service
- Sales Reporting
- Sales Pipeline Management
- Client Account Management
- Problem-Solving
Timeline
Account Manager
Dell Technologies
01.2022 - Current
Business Development Associate
Microbiology Specialists Incorporated
08.2016 - 01.2022
Sales Associate/Assistant Manager
Furniture Row
08.2014 - 05.2016
Bachelor of Business Administration in Marketing -
University of Houston-Downtown, Davis College of Business