Justin Stanley
Gilbert,AZ
Summary
A top 5% performer at LL Flooring, consistently demonstrating strategic planning abilities, contributing to high-performing teams, and aligning with the company's long-term growth objectives. Actively seeking employment to leverage expertise and skills, making a meaningful contribution to an organization's success and long-term goals. Eager to seize professional development opportunities and enhance capabilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Operations Manager
LL Flooring
Scottsdale, AZ, US
03.2022 - 12.2024
- Sales management and customer service
- Oversee store operations and a sales team of 15 representatives. Hitting written revenue goal at 89% in 2024
- Manage warehouse and orders going out and product being received to hit shipped revenue targets. Shipped material at 84% in 2024
- Coordinating with RM and install regarding sales and contracts with over 700k in install sales in 2024
- Supporting staff and customers throughout the buying process and care after the sale
- Writing up estimates for install customers from measurements for the sales team to present to the customer with a 60% close rate
- Train and mentor sales teams on company processes and policies and methods to maximize opportunities for growth in profits and for professional development
Project Manager (Contractor)
Prostruct Builders
Scottsdale, AZ, US
06.2020 - 03.2022
- Inspect residential roofs for qualified damage to be covered by homeowner insurance for repair or replacement. 80% approval rate from insurance for coverage on roofs inspected
- Oversee subs during tear off & install and ensure all paperwork is signed off and submitted with city inspectors.
- Negotiate with insurance companies on estimates to make sure the customer is being covered properly per policy and city code
Owner
Desert Cloud Vapor
Mesa, AZ, US
03.2017 - 01.2020
- Carry out plans for product promotions, customer loyalty programs, and budgeting for the business which gave 35% revenue increase in year 2
- Hiring qualified and skilled employees and implementing spiffs and internal performance competitions to increase moral and meet sales expectations
- Compare expenditures and profit and relate them with the budget on a monthly basis
- Ensuring product is readily available in locations by maintaining strict scheduling and processes with our vendors
General Laborer
Glenhaven Contracting
Tempe, AZ, US
09.2012 - 03.2017
- Residential interior remodeler. Planned and organized jobs by making sure all materials are on site and supplied additional materials as needed to meet project deadlines.
- Filled in as project manager due to an increase in business and supervised 6 total projects with successful completion
- Learned the process of writing estimates for interior & exterior paint projects and closed 50% with my first 4 jobs
Education
High school or equivalent -
Skills
- Sales
- Leadership
- Sales management
- Communication skills
- Budgeting
- Product Development
- CRM software
- Roofing
- Supervising experience
- Salesforce
- Basic Math
- Technical Support
- Social Media Management
- Project scheduling
- Project coordination
- Construction estimating
- Driving
- Management
- Warehouse management
- Project Management
- Retail sales
- Customer Service
- Construction
- SAP
- Microsoft Office
- Outdoor work
- Forklift
- Sales Management
- Social media management
- Store management
- Customer service
- Analytics
- Supervisor
- Business Management
Certification
- Driver's License
- Forklift Certification
Personal Information
Authorized To Work: US
Accomplishments
Arizona Customer NPS score award - 2023
This highlights my teams overall success in customer feedback based on a score survey sent to each customer after completion of their project. Awarded to teams across the USA of a rating of 4.9 or higher
Timeline
Sales Operations Manager
LL Flooring
03.2022 - 12.2024
Project Manager (Contractor)
Prostruct Builders
06.2020 - 03.2022
Owner
Desert Cloud Vapor
03.2017 - 01.2020
General Laborer
Glenhaven Contracting
09.2012 - 03.2017