Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Timeline
Generic

Justin Stanley

Gilbert,AZ

Summary

A top 5% performer at LL Flooring, consistently demonstrating strategic planning abilities, contributing to high-performing teams, and aligning with the company's long-term growth objectives. Actively seeking employment to leverage expertise and skills, making a meaningful contribution to an organization's success and long-term goals. Eager to seize professional development opportunities and enhance capabilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Operations Manager

LL Flooring
03.2022 - 12.2024
  • Sales management and customer service
  • Oversee store operations and a sales team of 15 representatives. Hitting written revenue goal at 89% in 2024
  • Manage warehouse and orders going out and product being received to hit shipped revenue targets. Shipped material at 84% in 2024
  • Coordinating with RM and install regarding sales and contracts with over 700k in install sales in 2024
  • Supporting staff and customers throughout the buying process and care after the sale
  • Writing up estimates for install customers from measurements for the sales team to present to the customer with a 60% close rate
  • Train and mentor sales teams on company processes and policies and methods to maximize opportunities for growth in profits and for professional development

Project Manager (Contractor)

Prostruct Builders
06.2020 - 03.2022
  • Inspect residential roofs for qualified damage to be covered by homeowner insurance for repair or replacement. 80% approval rate from insurance for coverage on roofs inspected
  • Oversee subs during tear off & install and ensure all paperwork is signed off and submitted with city inspectors.
  • Negotiate with insurance companies on estimates to make sure the customer is being covered properly per policy and city code

Owner

Desert Cloud Vapor
03.2017 - 01.2020
  • Carry out plans for product promotions, customer loyalty programs, and budgeting for the business which gave 35% revenue increase in year 2
  • Hiring qualified and skilled employees and implementing spiffs and internal performance competitions to increase moral and meet sales expectations
  • Compare expenditures and profit and relate them with the budget on a monthly basis
  • Ensuring product is readily available in locations by maintaining strict scheduling and processes with our vendors

General Laborer

Glenhaven Contracting
09.2012 - 03.2017
  • Residential interior remodeler. Planned and organized jobs by making sure all materials are on site and supplied additional materials as needed to meet project deadlines.
  • Filled in as project manager due to an increase in business and supervised 6 total projects with successful completion
  • Learned the process of writing estimates for interior & exterior paint projects and closed 50% with my first 4 jobs

Education

High school or equivalent -

Skills

  • Sales
  • Leadership
  • Sales management
  • Communication skills
  • Budgeting
  • Product Development
  • CRM software
  • Roofing
  • Supervising experience
  • Salesforce
  • Basic Math
  • Technical Support
  • Social Media Management
  • Project scheduling
  • Project coordination
  • Construction estimating
  • Driving
  • Management
  • Warehouse management
  • Project Management
  • Retail sales
  • Customer Service
  • Construction
  • SAP
  • Microsoft Office
  • Outdoor work
  • Forklift
  • Sales Management
  • Social media management
  • Store management
  • Customer service
  • Analytics
  • Supervisor
  • Business Management

Certification

  • Driver's License
  • Forklift Certification

Personal Information

Authorized To Work: US

Accomplishments

Arizona Customer NPS score award - 2023

This highlights my teams overall success in customer feedback based on a score survey sent to each customer after completion of their project. Awarded to teams across the USA of a rating of 4.9 or higher

Timeline

Sales Operations Manager

LL Flooring
03.2022 - 12.2024

Project Manager (Contractor)

Prostruct Builders
06.2020 - 03.2022

Owner

Desert Cloud Vapor
03.2017 - 01.2020

General Laborer

Glenhaven Contracting
09.2012 - 03.2017

High school or equivalent -

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Justin Stanley