Justin St.Cyr
Houston
Summary
Customer Service Representative with over 10 years of experience in enhancing passenger safety and comfort across various service industries. Demonstrates exceptional skills in problem-solving, multitasking, and customer engagement, supported by a strong background in vehicle maintenance and time management. Passionate about fostering teamwork and delivering high-quality service, aiming to leverage extensive expertise to improve customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Bus Operator
Metrolift
06.2024 - 11.2024
- Transported passengers safely and courteously across service areas.
- Assisted and secured passengers with mobility aids efficiently.
- Enhanced passenger safety and comfort through attentive service.
UTILITY WORKER
Metropolitan Transit Authority
01.2015 - 10.2020
- Operate CDL vehicles, ensuring timely transfers and service continuity.
- Conduct battery maintenance, ensuring operational reliability.
- Implement minor repairs, enhancing vehicle performance.
- Complete accurate reports, supporting operational efficiency.
- Promote safety, reducing workplace incidents.
Service Assistant
Star Furniture
06.2010 - 06.2014
- Assisted in showroom merchandise retrieval and customer service, enhancing client satisfaction.
- Coordinated loading/unloading, ensuring efficient operations and reduced damage reports.
- Trained new staff on company protocols, improving adherence and operational consistency.
Education
HVAC License -
Anthem College
Houston, Tx05-2012
High School Diploma - undefined
Westfield High School
Houston, Tx06-2010
Skills
- Problem Solving
- Time Management
- Vehicle Maintenance
- Customer Engagement
- Multitasking
- Adaptability
- Defensive driving
Timeline
Bus Operator
Metrolift
06.2024 - 11.2024
UTILITY WORKER
Metropolitan Transit Authority
01.2015 - 10.2020
Service Assistant
Star Furniture
06.2010 - 06.2014
High School Diploma - undefined
Westfield High School
HVAC License -
Anthem College