Justin Taylor
Windermere,FL
Summary
Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Suhkbir Singh
Winter Garden, FL
06.2022 - 02.2024
- Efficiently navigated Walmart's extensive product range to accurately fulfill customer orders within tight deadlines, ensuring a high level of customer satisfaction. Utilized Walmart's online shopping platform and handheld devices to manage shopping lists, locate items, and process transactions, demonstrating strong digital literacy and attention to detail.
- Conducted thorough quality checks to ensure all selected items met Walmart’s standards and customer preferences, showcasing a keen eye for quality. Played a crucial role in inventory management by identifying and reporting low stock levels, contributing to the store’s ability to maintain optimal inventory levels and reduce stock discrepancies.
- Provided exceptional customer service by effectively communicating with customers to confirm orders, clarify preferences, and manage expectations. Addressed and resolved customer issues with patience and professionalism, resulting in positive feedback and repeat customer engagements. Demonstrated strong interpersonal skills and the ability to work under pressure in a fast-paced retail environment.
Assistant Warehouse Manager
Carlyn LaCaze
Ocoee, FL
06.2023 - 08.2023
- Actively supported the Warehouse Manager in overseeing daily operations, including inventory management, order fulfillment, and shipping/receiving procedures. Implemented innovative strategies to streamline workflows, enhance efficiency, and reduce operational costs, contributing to a 15% improvement in process efficiency over a 3-month period.
- Assisted in leading a team of warehouse employees, fostering a culture of teamwork, safety, and continuous improvement. Conducted training sessions for new hires and ongoing skill development for existing staff, leading to a 20% increase in team productivity and a 30% reduction in employee turnover rate.
- Played a key role in inventory management, utilizing advanced inventory software to monitor stock levels, order supplies, and conduct regular audits to ensure accuracy. Collaborated with the quality control team to enforce high standards, resulting in a 25% reduction in customer complaints related to product quality and order accuracy.
Education
High School Diploma -
West Orange High School
Winter Garden, FL05-2024
Skills
- Team Leadership
- Customer Service
- Heavy Lifting
- Sales Management
Timeline
Assistant Warehouse Manager
Carlyn LaCaze
06.2023 - 08.2023
Personal Shopper
Suhkbir Singh
06.2022 - 02.2024
High School Diploma -
West Orange High School