JUSTIN TILBE

• Responded to emergency calls for service and dispatched appropriate personnel and equipment.
• Verified caller information, evaluated the situation, and provided instructions as needed.
• Monitored radio frequencies to ensure proper communication with fire units in the field.

• Operated law enforcement communication equipment and NCIC database to facilitate information to department.
• Maintained contact with units on assignment to deliver further assistance and support when needed.
• Handled emergency phone calls calmly and obtained pertinent information with composed approach.
• Researched vehicular registration, driving records and warrant information to support officers with traffic stops.

• Used consultative sales approach to understand customer needs and recommend relevant offerings
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
• Answered questions about store policies and concerns to support positive customer experiences

Used cognitive behavior therapy to assist youth in recognizing and redirecting poor habits

• Provided guidance and advice to help cultivate self-esteem and community involvement
• Performed in advocacy capacity for troubled youth to provide access to resources
• Monitored youth behavior and offered guidance and support for positive change
• Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.

• Spoke with community organizations to boost outreach and highlight programs successes
• Conducted community workshops to promote different programs and educate public on available services

• Negotiated vehicle prices and secure financing for customers
• Demonstrated vehicles and features, and conduct test drives

• Checked each food item for freshness and provided feedback to kitchen supervisor for removal
• Prepared food items to meet recipes, portioning, cooking and waste control guidelines
• Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot

• Mentored employees during probationary period to answer questions and offer improvement strategies
• Conducted assessments of employee understanding and performance
• Demonstrated correct procedures and compliance with standards at all times
• Assisted in monitoring trainee performance to identify gaps in training

• Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks
• Monitored social media and online sources for industry trends
• Conducted community workshops to promote different programs and educate public on available services