Justin Titus
Geneva
Summary
Dynamic professional with extensive experience at Walmart, excelling in team leadership and customer service. Proven track record in enhancing operational efficiency and accuracy, while consistently meeting deadlines. Skilled in complex problem-solving and proficient in order picking and packaging, contributing to high satisfaction ratings and streamlined processes.
Overview
16
16
years of professional experience
Work History
Online Personal Shopper
Walmart
10.2022 - Current
- Coordinate with a team of 30-50 associates, putting them in position to make sure tasks are completed efficiently.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Department Manager
Walmart
07.2017 - 09.2021
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
Backroom Associate
Walmart
10.2016 - 07.2017
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
Warehouse Worker
Deck Vending Services
03.2009 - 10.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Conneaut High School
Conneaut, OH06-2007
Skills
- Team leadership
- Complex Problem-solving
- Verbal and written communication
- Decision-making
- Time management
- Customer service
- Picking and packing
- Packaging and labeling
- Heavy lifting
- Loading and unloading
- Product sorting
- Order picking
Timeline
Online Personal Shopper
Walmart
10.2022 - Current
Department Manager
Walmart
07.2017 - 09.2021
Backroom Associate
Walmart
10.2016 - 07.2017
Warehouse Worker
Deck Vending Services
03.2009 - 10.2016
Conneaut High School
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