Justin Vinzant
Kenai
Summary
Detail-oriented professional with expertise in inventory management, emergency response, and compliance monitoring. Proven ability to manage daily operations and resolve customer complaints effectively, ensuring a safe and efficient environment.
Overview
2014
2014
years of professional experience
Work History
Assistant Manager
SUBWAY®Restaurants
Homer
2017 - 2019
- Assisted in managing daily operations and staff scheduling.
- Trained team members on food safety and customer service standards.
- Implemented inventory controls to maintain stock levels and reduce waste.
- Ensured compliance with health regulations and quality standards.
- Coordinated promotional activities to enhance customer engagement and sales.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Monitored employee performance and provided constructive feedback regularly.
- Organized team meetings to discuss goals and operational improvements.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
Security Officer
Front Sight Firearms
Nikiski
08.2010 - 08.2013
- Monitored premises to ensure safety and security for all personnel.
- Conducted routine patrols to detect suspicious activities and prevent incidents.
- Inspected access points to control entry and maintain facility security standards.
- Responded to alarms and emergencies, coordinating with local law enforcement.
- Prepared detailed reports on daily activities and incidents for management review.
- Enforced company policies and procedures to uphold a safe environment for guests.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Operated communication systems between officers stationed throughout the facility.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Investigated all reported incidents of theft or vandalism on premises.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Performed first aid and CPR when necessary during emergency situations.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Education
High School Diploma -
Kenai Alternitive High School
Kenai, AK05-2009
Skills
- Inventory management
- Staff training
- Customer service
- Emergency response
- Compliance monitoring
- Operations management
Timeline
Security Officer
Front Sight Firearms
08.2010 - 08.2013
Assistant Manager
SUBWAY®Restaurants
2017 - 2019
High School Diploma -
Kenai Alternitive High School