Justin Watkins
Keizer,OR
Summary
Dynamic Shift Leader with a proven track record at Carls Jr, excelling in customer satisfaction and team motivation. Expert in staff training, adept at multitasking and maintaining high safety standards. Demonstrated ability to resolve complaints, ensuring a positive environment. Skilled in POS systems and data management, embodying professionalism and adaptability.
Overview
2
2
years of professional experience
Work History
Shift Leader
Carls Jr
02.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
Education
No Degree - Law Enforcement
CTEC ( Career Technical Education Center)
Salem, ORHigh School Diploma -
McNary HighSchool
Keizer, OR06-2024
Skills
- Customer service focus
- Team motivation
- Strong verbal and written communication
- Staff education and training
- Complaint resolution
- Multitasking
- Reliability
- Professionalism
- Adaptability
Languages
English
Native or Bilingual
Timeline
Shift Leader
Carls Jr
02.2023 - Current
No Degree - Law Enforcement
CTEC ( Career Technical Education Center)
High School Diploma -
McNary HighSchool