Justin Zakrajsek
Lowes Home Improvment
Lorain,OH
6
years of professional experience
Results-driven customer service associate skilled in problem resolution and team collaboration. Proven ability to enhance customer experiences and foster loyalty through effective communication and relationship-building.
Work History
Customer Service Associate
6 Years- Guided customers through product selection, enhancing overall shopping experience.
- Trained new staff on sales techniques and store policies, fostering team collaboration.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Implemented merchandising strategies to optimize product displays and drive sales growth.
- Developed strong relationships with customers, encouraging repeat business and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Sports Marketing And Social Media
- 3.87 GPA
- Dean's List All Semesters Fall 2024-Spring 2026
- Relevant Coursework: Practicum Sports and Hospitality
Associate of Arts - Universal Arts
Skills
Customer service
Customer support
Problem resolution
Team collaboration
Complex Problem-solving
Guest services
Customer relationship management (CRM)
Teamwork and collaboration
Computer skills
Interests
Huge Sports fan with Basketball playing and Coaching experience at the High School Level. Travel Baseball and Professional Bowling experience as well.
Timeline
Customer Service Associate
Lowes Home Improvment
06.2020 - CurrentRead More
Liberty University
Bachelor of Science from Sports Marketing And Social Media
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Lorain County Community College
Associate of Arts from Universal Arts
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