Justina M. Nabours
Brownsville,TN
Summary
Dynamic and results-driven professional with extensive experience in customer service and medical assistance, notably at Waffle House Restaurant. Proven ability to enhance patient care quality and optimize clinic workflows. Skilled in time management and inventory control, consistently achieving operational goals while fostering teamwork and collaboration.
Highly motivated team member Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
11
11
years of professional experience
Work History
Sales Associate
Waffle House Restaurant
06.2025 - Current
- Assisted customers in product selection and provided product information.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer service.
Medical Assistant/Mobile Phlebotomist
American Health Associates Inc.
02.2024 - 03.2025
- Assisted with patient intake processes, ensuring accurate data collection and verification.
- Managed appointment scheduling to optimize clinic workflow and minimize patient wait times.
- Collaborated with medical staff to facilitate efficient communication and enhance patient care quality.
- Performed routine clinical tasks, including taking vital signs and preparing examination rooms.
- Supported inventory management by tracking medical supplies, contributing to cost-effective operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Owner/Operator Mobile Food Truck Business
Slider Diner
01.2018 - 02.2022
- Managed day-to-day operations, ensuring smooth workflow and customer satisfaction.
- Developed menus that aligned with market trends and customer preferences.
- Trained and supervised staff on best practices and service standards.
- Implemented inventory management systems to optimize supply chain efficiency.
- Oversaw daily operations, ensuring efficiency and adherence to company policies.
- Developed training programs for staff to enhance performance and operational knowledge.
Medical Assistant
Whiteville Family Medical Clinic
02.2015 - 02.2021
- Administered patient assessments, recording vital signs and medical histories efficiently.
- Coordinated with healthcare teams to ensure seamless patient care and scheduling.
- Managed electronic health records, ensuring data accuracy and confidentiality compliance.
- Assisted in diagnostic procedures, providing support to physicians during examinations.
- Conducted inventory management for medical supplies, optimizing stock levels to reduce waste.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Education
High School Diploma -
West TN Business College
Jackson TN09-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Meeting deadlines
- Excellent communication skills
- Superb time management
- Service oriented
Timeline
Sales Associate
Waffle House Restaurant
06.2025 - Current
Medical Assistant/Mobile Phlebotomist
American Health Associates Inc.
02.2024 - 03.2025
Owner/Operator Mobile Food Truck Business
Slider Diner
01.2018 - 02.2022
Medical Assistant
Whiteville Family Medical Clinic
02.2015 - 02.2021
High School Diploma -
West TN Business College