Justine Brooks
The Bluebird Inn
Jonestown,PA
16
years of professional experience
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Maintains high standards of cleanliness and efficiency, ensuring a positive dining experience for guests.
Work History
Server
1 Year 2 Months- Delivered attentive table service, anticipating guest needs and maintaining smooth dining room flow.
- Processed food and beverage orders accurately through POS system, reducing service errors.
- Presented menu items clearly, answering questions about ingredients, specials, and dietary needs, as well as offering upgrades and add-ons.
- Coordinated with kitchen staff to time coursing and ensure prompt meal delivery.
- Engaged with customers to make them feel special, appreciated and give them an enjoyable experience.
Server
6 Years 4 MonthsHairstylist
10 Years 7 Months- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Bachelor of Science - Sports Management
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Cleanliness standards
Menu memorization
Food running
High volume dining
Service prioritization
Team collaboration
Sales techniques
Order accuracy
Tableside etiquette
Food sales and promotion
Multitasking and organization
Upselling techniques
Timeline
Server
The Bluebird Inn
08.2025 - CurrentRead More
Server
Primanti Bros
03.2019 - 07.2025Read More
Hairstylist
Holiday Hair and Pin-up Studios
12.2010 - 07.2021Read More
Empire Beauty School
Read More
Western New England
Bachelor of Science from Sports Management
Read More