Justine Lalmond
Sales Associate
Nashua,NH
Summary
Driven and customer-focused, adept in problem-solving and teamwork, with a proven track record at T.J. Maxx for enhancing customer retention through exceptional service and efficient transaction handling. Skilled in maintaining store aesthetics and managing financial exchanges, demonstrating a blend of hard and soft skills critical for driving results.
Overview
7
7
years of professional experience
Work History
Sales Associate
Burlington Coat Factory
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Sales Associate
T.J. Maxx
10.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Receptionist
Fancy Nancy’s
02.2022 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Sales Associate
Forever 21
03.2019 - 09.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Market Basket
09.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate Specialist
Claire’s
03.2017 - 09.2018
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
Education
SPT Certification - Sterile Processing
Nashua Community College
Nashua, NH06.2024
Cosmetology Certificate - Cosmetology
Empire Beauty School
Hooksett, NH09.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Burlington Coat Factory
05.2024 - Current
Sales Associate
T.J. Maxx
10.2022 - 04.2024
Receptionist
Fancy Nancy’s
02.2022 - 09.2022
Sales Associate
Forever 21
03.2019 - 09.2019
Cashier
Market Basket
09.2018 - 02.2019
Sales Associate Specialist
Claire’s
03.2017 - 09.2018
SPT Certification - Sterile Processing
Nashua Community College
Cosmetology Certificate - Cosmetology
Empire Beauty School