Justine Luna
Las Vegas
Summary
Dedicated flight attendant with nine years experience and love for the aviation industry. Demonstrating strong focus on customer service and safety. Expertise in conflict resolution and teamwork to enhance passenger satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Flight Attendant
Spirit Airlines
Las Vegas, NV
06.2017 - 05.2026
- Ensured passenger safety through adherence to FAA regulations and emergency protocols.
- Delivered exceptional customer service by addressing passenger needs and resolving issues efficiently.
- Conducted pre-flight inspections to guarantee compliance with safety standards and operational readiness.
- Collaborated with crew members to maintain smooth cabin operations during flights.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Visual Merchandiser, Lead Sales Associates
Scotch and Soda
Las Vegas, NV
10.2012 - 05.2017
- Developed visual merchandising strategies aligned with brand identity to enhance store aesthetics.
- Executed seasonal displays and promotional setups to maximize customer engagement and sales potential.
- Collaborated with marketing team to integrate campaigns into visual layouts, driving cohesive brand messaging.
- Trained junior staff on visual standards and display techniques, fostering a culture of creativity and excellence.
Bartender
Classic Jewel
Las Vegas, NV
05.2016 - 04.2017
- Crafted signature cocktails and managed drink orders efficiently.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Developed relationships with regular patrons, fostering loyalty and repeat business.
- Served high customer volumes during special events, nights, and weekends.
Education
Bachelor of Science - Kinesiology
University of Nevada, Las Vegas
Las Vegas, NV05-2015
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
- Hospitality service expertise
- Food and beverage service
- Emergency procedures
- Conflict resolution
Timeline
Flight Attendant
Spirit Airlines
06.2017 - 05.2026
Bartender
Classic Jewel
05.2016 - 04.2017
Visual Merchandiser, Lead Sales Associates
Scotch and Soda
10.2012 - 05.2017
Bachelor of Science - Kinesiology
University of Nevada, Las Vegas