Epic EMR
Justine Tamesis
Doctor Of Medicine
Austin,TX
Summary
Patient Services Specialist with exceptional communication skills offering patient-centric approach to comprehensive administrative support in healthcare clinics and facilities. Demonstrated to deliver outstanding customer service and leverage technology to manage patient scheduling and registration processes to facilitate patient care. Skilled in fostering positive patient experiences while maintaining cost-efficiency and compliance.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Patient Services Coordinator
Chase Family Movement Disorders Center
Vernon, CT
04.2016 - 05.2017
- Performed outbound calls to patients to obtain pre-registration information and confirm appointments within Epic.
- Input accurate patient sociodemographic information, insurance, billing and payment information in Epic.
- Investigated, triaged and resolved patient issues to encourage a positive experience during the visit. Relayed appropriate concerns to the provider and nursing staff.
- Communicated with primary care offices and insurance companies to obtain prior authorization for office procedures.
Office Intern
Blue Hills Family Medicine
Hartford, CT
05.2015 - 08.2015
- Assisted in the implementation of the Epic EMR system by converting paper charts to EMR.
- Assisted providers and nurses in patient record acquisition.
- Completed clerical tasks such as filing, copying and distributing mail.
Billing Intern
Collins Medical Associates
Hartford, CT
05.2014 - 05.2015
- Filed claims to Medicaid using Misys medical billing software.
- Orchestrated high volume mailers to patients.
- Input patient insurance information into EPIC.
Education
M.D. - Doctor of Medicine
University of The East Ramon Magsaysay
Manila, Philippines 08.2017 - 07.2022
Bachelor of Science - Biological Anthropology
George Washington University, The
Washington, DC 08.2012 - 12.2015
Skills
Epic EMR
undefinedSoftware
Microsoft Office Suite
Timeline
M.D. - Doctor of Medicine
University of The East Ramon Magsaysay
08.2017 - 07.2022
Patient Services Coordinator
Chase Family Movement Disorders Center
04.2016 - 05.2017
Office Intern
Blue Hills Family Medicine
05.2015 - 08.2015
Billing Intern
Collins Medical Associates
05.2014 - 05.2015
Bachelor of Science - Biological Anthropology
George Washington University, The
08.2012 - 12.2015
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